AUSPODS

customers residence. Adding to the convenience of delivery and loading is the three different sized PODS contain- ers available, making them suitable for just about any domestic or commercial moving or storage job. AUSPODS in Australia runs a grand total of 13 trucks which are all capa- ble of handling the 24 ton mark, with a few additional smaller trucks for those trickier local deliveries. The PODS group also designed and patented the aptly titled ‘Podzilla’. This is quite the unique hydraulic lift sys- tem which loads the PODS container on and off the truck, ensuring the con- tainer and its contents remain level. It is regarded amongst the entire indus- try as being the safest way to lift and transport a container. Its mechanisms minimise the shifting of contents and damage of packed and stored goods . “This is one of the biggest benefits that we offer versus some of our competitors that use methods like roll- off systems and tilt trays where dam- ages inevitably occur,” asserts Coul- son. Customer ties There’s nothing more stressful than getting to the day of a move, and find- ing that a van or container just can- not fit. Hence, AUSPODS works closely with custom- ers to deter- mine their pre- cise needs, priding itself on the one- to-one expe- rience that a generic large- scale call centre service just cannot provide. “It’s a very small, compact group of people that are often dealing with the same customer from start to finish. This makes servicing our customers a lot easier and more efficient as noth- ing is lost in translation.” Aaron Coulson, CEO