Sep-Oct 2016 Issue | Business View Oceania

142 Business View Oceania - September/October 2016 association with management and a great team spirit. ““Everyone helps each other. Our roles can be slightly blurred on occa- sion if there is a need for assistance. It’s really a supportive and happy place to be”, suggests Suzanne. The village prides itself on maintain- ing and promoting the independence of its residents. Staff are most aware of the need to not intrude on people’s lives but to know them well enough to recognize if there is a change in their needs in order to offer timely support and suggestion where it may be indi- cated. Whilst there is no care facility on site, residents can receive practi- cal assistance if required from exter- nal agencies and also have the peace of mind with a St John’s medical alarm system installed in each villa. A dedi- cated answering service can also be utilized to pass any afterhours con- cerns directly to management. A med- ical Centre and pharmacy are within a short walking distance to the village making yet another aspect of life easi- er for the residents. Persevering through tough times The residents of Christchurch in gen- eral have been through some very tough times in recent years. The earth- quakes had a major impact not only on