Sep-Oct 2016 Issue | Business View Oceania

182 Business View Oceania - September/October 2016 the houses and retirement village feel as homely as possible. Another part which strongly influenc- es Moana House & Village is provid- ing personalized care to the residents. The hospital is fully equipped to deal with most kinds of issues and it even receives patients outside the organ- isation on a regular basis. Acute pri- mary care patients can be admitted for up to a week under the care of the general practitioners and the District Health Board also has an agreement with Moana House for transitional care which is a rehabilitation service follow- ing surgical or medical event. Each unit has its own bed with an ensuite bathroom and there are several com- munal lounge areas where all the resi- dents meet up and engage in a variety of social activities or simply watch TV and have discussions with their neigh- bours. Furthermore, the organisation provides end-of-life care to those for whom home care may not be a viable option at all. Generally, Moana House tries to assist and care for every single person that walks through their doors and has proven highly efficient in this regard. Professional staff in a friendly environment The staff is paramount to this excel- lence, something which is readily ac- knowledged by Anne Watts, the Moa-