Sep-Oct 2016 Issue | Business View Oceania

192 Business View Oceania - September/October 2016 the organisation as well as their per- sonal strengths and achievements. Even if someone leaves the organisa- tion to pursue other ventures, they will know that they are capable of adapt- ing to every environment and that their highly developed skills can offer a lot, both in the retirement village industry and outside of it. The 101 employees of the organisation are regarded very highly wherever they work and WIND- SORCARE considers this an achieve- ment in itself. Though the phrase “constantly im- proving” is largely overused across every industry, WINDSORCARE has truly gone above and beyond in inte- grating that philosophy within the or- ganisation’s very core. Warren was very careful in using that phrase, in- stead opting to explain their approach in-depth. “It goes beyond the statement of “constantly trying to improve”. It’s more about saying that we can’t sit still, we have to constantly look at what’s out there. Adapting what we see, old and new, in order to create the environ- ment where our person-centric care is even more enhanced. It is constant im- provement in itself, but the derivative underneath it is actually much strong- er”, explains Warren. It is plain to see that a considera- ble amount of effort and thought has been placed into developing this sys- tem. First of all, it is concerned with