Sep-Oct 2016 Issue | Business View Oceania

201 lenging but welcoming task and every member of the staff does their best to ensure the residents are taken care of at all times. “Our vision in a nutshell is that we be- lieve Wensley is our residents’ home, hence why the staff doesn’t even wear uniforms, just an apron over their own clothes. There’s no reception desk be- cause there wouldn’t be one in their homes. Visitors just ring the front bell and if they require assistance, it goes on the staff’s pagers and they go on to assist them. These are what we be- lieve stops Wensley from feeling like an institution. That’s also why we try to keep the name Wensley House in- stead of ‘rest home’ or ‘retirement vil- lage’. It’s just that niche that we have. Not everyone loves the big corporate facilities or the feeling of being lost. We are trying to help in little ways, that’s what we are about basically”, say Hel- en and Tony. To keep the residents active and en- tertained, Wensley House employs two activities coordinators which organ- ize programs for both the retirement village and the rest home. These pro- grams include various activating such as exercising, bingo, quizzes, and read- ings. Those who do not wish to partic- ipate in group activities are also en- gaged in 1-on-1 sessions so everyone can have something to do. Between the activities, the residents are pro- vided three meals per day which are prepared with the assistance of a die- tician. On the spiritual side, there are regular interdenominational services as well as a weekly Bible group by a lo- cal chaplain.