Sep-Oct 2016 Issue | Business View Oceania

240 Business View Oceania - September/October 2016 ing to improve so we are always asking our guests for feedback. Both positive and negative, we take it personally and look into it. We do work with a mentor as well who advises us on what to im- prove”, explains Tara. The self-contained villas of Ocean- side Village were recently refurbished with new furniture, new paints, new curtains, and completely refurbished bathrooms with additional amenities. The rooms are clean and the resort’s beachfront location marks it as tru- ly unique. Though its remote location poses some challenges for the manag- ers, the resort is always up to par due to a strong relationship with local sup- pliers and technicians as well as Tara and Willie’s experience in dealing with such matters. Promoting Shark Bay In addition to the management of Oceanside Village, both Tara and Wil- lie are very much involved in the pro- motion of the entire area. Tara is the