Sep-Oct 2016 Issue | Business View Oceania

245 ment of $3 million had been made to make the hotel the best place to stay in Cairns.” Facilities at the Cairns Plaza Guests of the hotel staying in the premium suites can see Trinity Bay, where dolphins, turtles and migrating whales are regularly spotted. Fami- ly rooms contain either one double bed and two single beds or four sin- gle beds, making them a good choice for families or group travellers. The property’s standard rooms are extremely well laid out, with a balcony with a view of the city, mountains or a partial water view. They include a dou- ble and a single bed, an ensuite bath- room, as well as tea and coffee mak- ing facilities. Cairns Plaza has a poolside breakfast room that is highly popular with guests. Every morning it is crowded with fam- ilies and business travellers enjoying the freshly made items cooked using produce bought from local suppliers. Next year it is planned to implement further refurbishment when the ho- tel’s reception area and its restaurant will be redone. A greater focus on busi- ness customers is on the cards with the internet facilities and the comput- ers being upgraded. Guests are also provided the facility of an air-condi- tioned lounge where they can order a drink while they wait. These too will be renovated. Cairns can be hot and humid in sum- mers and it is essential to provide air-conditioned facilities for the guests. The hotel also gets many early check- in requests. When the hotel has 100% occupancy they have to wait. On completion of the refurbishments