Sep-Oct 2016 Issue | Business View Oceania

247 Family holidays at the Cairns Plaza An increasing number of families are showing a marked preference for the Cairns Plaza Hotel as it offers a val- ue-for-money option while being the perfect place for a holiday. The in- ground swimming pool is a favour- ite with children, especially in the hot summer months. Muddy’s Playground, an award-win- ning children’s attraction is right across the road from the Cairns Plaza Hotel. It has a mix of wet and dry equipment and is rated as one of the finest play facilities in the country. The Cairns swimming lagoon, a five-hectare man-made pool, is within walking distance from the hotel. Both Muddy’s Playground and the Cairns swimming lagoon can be used without paying any charges. Older children find the Cairns Skate Park to be a major attraction. It is very well-equipped and has innovative ramps, bowls and street-style obsta- cles. The Cairns Skate Park has fea- tured in magazines, skate videos and websites. Suppliers Shannon Jansz has made a con- scious decision to use local suppliers and companies for all its needs. He says that during the recent refurbish- ment the hotel used local builders and electricians and continues to use them for its ongoing needs. Among the companies that Cairns Plaza has developed close relation- ships with are Blackly Plumbing, Har- vey Norman and Cairns Hardware. Focus on customer service The principal reason that Cairns Pla- za Hotel has seen a jump in its occu- pancy rates is that it has revamped its customer service policies. Shannon