Sep-Oct 2016 Issue | Business View Oceania

49 tors is the personal touch we give. Most of the jobs we win are because we ac- tually go out on site, meet with the cus- tomer and deal with the personal side of things. They can actually see some- thing- it’s not just a phone call where we tell them they can do this or that. Brendan goes around the state and over to Victoria visiting clients. I think that’s the best way to be” Offering products of outstanding quality Of course, that is not to say that that personalized service is everything. The products also need to speak for the company on their own as outstanding customer service means nothing with- out being accompanied by outstanding products. Thankfully, Magnus Australia has proved itself time and time again by continuously innovating and improving their products. By listening to the farm- ers and end-users and always consid- ering how they can improve, the compa- ny has managed to consistently evolve, never stepping behind. Out of all the company’s products, their sheds are what have made the biggest impact in recent years. Though they have always been involved in the indus- try, the company started making sheds full-time sometime in the late 90s and it soon became a very fast-growing part of their business. Their established rep- utation allowed them to venture further