Lyon Technics

Empowering Electrical Technology for 45 Years

Business View Oceania interviews Steve Lyon, Managing Director at Lyon Technics, for our Technology View.

A family owned and operated business with over four decades of experience under its belt, the team at Lyon Technics have provided top-tier electrical services to residential, commercial, and industrial clients since their 1977 establishment in Sydney, Australia. Founder David Lyon established the company as a sole trader operation that focussed largely on the domestic sector; now a team of six to ten, Lyon Technics specialises in electrical maintenance and installation for commercial and industrial facilities across Australia’s Sydney Metro, Central Coast and Newcastle.

Lyon Technics supports commercial, industrial, and high-end residential clients. When undertaking commercial work, the company prioritises efficiency and safety to streamline business operations and ensure full electrical compliance. Lyon Technics takes on commercial and industrial clients of all shapes and sizes, offering expertise in general electrical maintenance, switchboard maintenance and installations including generator power, transfer switching and energy management, general power and lighting including energy efficient LED lighting,  exit and emergency lighting, RCD testing, testing and tagging, switchboard thermographic inspections, solar systems, FTA cable, and satellite connection, fibre optic and data cabling, uninterrupted power supplies (UPS), surge and lightning protection, telephone systems and complete systems for access control, CCTV, intercom, security.

High-end residential clients benefit from Lyon Technics commercial background and a focus on innovation, saving homeowners time, money, and stress in ensuring their home operates just as it is meant to. Lyon Technics’ residential services include general electrical maintenance to new builds with, power, lighting including LED lighting, landscape lighting, switchboard, CCTV, intercom, telephone, data, and home security systems, expertise in sustainable smart home wiring, audio visual and home theatre systems, fire detection, MATV, cable, and satellite television, solar systems. Lyon Technics has also designed a number of systems-based solutions to support recent changes in the Australian environment due to COVID, meeting remote operation safety demands with their Workplace and Working from Home Solutions.

Steve Lyon took over his father’s role as Managing Director of Lyon Technics in 1997. “My introduction to the business was in a time of massive growth. I brought in my own network from other areas of the industry thanks to my background in electrical project and team management, so we did a lot of work in the commercial construction sector. During those times we had a team of 30 plus for projects like schools, hospitals, and the like, but my father and I quickly realised that continuing commercial and industrial maintenance work was a niche we did very well in. So we moved back into a leaner business model, and have since maintained great relationships with stakeholders in that market.” Long-term commercial clients have included major players such as Mirvac Real Estate, anglican schools, and localised shopping centres, marinas, hospitals, aged care facilities, commercial and corporate high-rise sites, and industrial parks.

The team at Lyon Technics embodies a strict set of family-friendly values in their interactions with partners, clients, and other staff. Lyon Technics identify their core values as: Service (strive to make the customer happy), Punctual (keeping everyone on time), Accountability (encouraging responsibility), Respect (endorse the team and family spirit), Knowledge (advocate learning, education, and wisdom), Innovation (investing in modernisation), Efficiencies (commitment to company proficiencies), and Satisfaction (promoting fulfilment). Staff and external contract partners are fully licensed, highly skilled, and kept up to date with the latest policies and practices to ensure all clients experience only the best quality workmanship.

Lyon Technics is committed to developing and promoting industry innovation and collaboration alongside their regular services, Mr. Lyon explains. “We are an active member of Australia’s National Electrical Communications Association (NECA) and have been involved in the Sydney chapter of Business Networking International (BNI) for the last seven years. Combining those two areas of expertise has been fantastic for us- we have formed some really solid relationships with industry players and associates that essentially allow us to offer a complete service, even for new builds, through our network. So if there’s something we don’t offer, chances are we have a partnership with a company that does and we can refer our client directly. It’s also an opportunity to commit many minds to one goal, should there be an issue, idea, or trend that affects us across sectors.”

Lyon Technics is proud be a Schneider Electric-certified EcoExpert. The EcoXpert Partner Program is an industry-unique program headed by Schneider Electric that identifies and supports almost five thousand global partners. EcoXpert partners are provided training and certification to aid in their deliverance of all-electric and all-digital building and residential automation, power distribution and management, and lifecycle services. Schneider Electric identifies the vision and mission of the EcoXpert Partner Program as: “To become the world’s leading cross-ecosystem of expertise in the industry, pioneering the future of intelligent building and the IoT, to deliver smarter, integrated, and more efficient solutions… to share expertise and ignite growth, as together we deliver best-in-class services and solutions to our valued customers.” As an EcoXpert, Lyon Technics works to promote and deliver more sustainable, resilient, efficient, and client-centric electrical systems that will help to develop Australia’s smart-buildings, or Buildings of the Future.

The company has also invested significantly into technology systems that boost time management, efficiency, and accuracy on the job and in the office. From job management, WHS and accounting software such as AroFlo, MYOSH and Xero to mobile vehicle GPS tracking, Lyon Technics makes use of every opportunity to streamline their processes. Field technicians are supported with remote access to cloud operations, allowing for more efficient job allocation, purchasing, and invoicing, along with client assets management and preventative maintenance programs. Technicians are also able to provide quotes in a competitive timeframe- under 24 hours, Mr. Lyon says, depending on the size and complexity of the project. Lyon Technics would like to acknowledge their industry partners and suppliers, particularly in the technology space, for their ongoing support of innovation in the electrical services sector. The company also wishes to recognise their ongoing project development and maintenance relationships with Sydney’s Roseville College and Mirvac Real-estate, and client relationships through BNI, some of which have spanned upwards of two decades.

Moving forward, Lyon Technics plans to extend their reach into New South Wales by introducing a second office on the Central Coast with a localised branch manager and filed technician team. The company’s core focus will remain the same, Mr. Lyon shares. “Our mission is to provide top quality electrical work and superior service to our clients, every single time. We are a family business at heart, so every interaction we enter into with a client is a genuine relationship. We pride ourselves on our integrity, accountability, and reliability. Going ahead we will keep doing what we do best, which is empowering our clients with the best innovative electrical technologies.”

AT A GLANCE

Lyon Technics

What: Electrical maintenance and installation provider servicing Australia’s Central Coast, Sydney, and Newcastle

Where: Lyon Technics is headquartered in Sydney, Australia

Website: https://www.lyontechnics.com.au/

PREFERRED VENDORS