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June-July 2022

V&V Walsh - Bunbury, Western Australia
ArchiveFood & BeverageJune-July 2022Latest Issue

V&V Walsh – Bunbury, Western Australia

by BVO
written by BVO

V&V Walsh

Western Australia’s Lamb and Beef Leader

 

Business View Oceania interviews Brent Dancer, General Manager at V&V Walsh, for our Food and Beverage View.

V&V Walsh began modestly in 1957, as a family butchery business. Through hard work and determination, the company has since evolved into the leading lamb and beef processor for all of Western Australia. V&V Walsh process and supply beef, lamb, mutton, offals, sheep runners, and various by products (tallow and rendering products) via their major facility in Bunbury, Western Australia. Employing over 650 staff, the Bunbury facility more than 40 million kilograms of meat per year for export and domestic sale. With the ability to process 5000 sheep and 400 cattle each and every day, this facility is one of the largest of its kind in Australia.

V&V Walsh markets their premium meat under the brand Amelia Park, which has become the first in the world to be granted a license to export chilled lamb and beef products into China. Domestically, they have a history as a key supplier to major industry retailers such as Coles and Woolworths. Amelia Park was created in tribute to Mrs. Amelia Curtis, an early support of V&V Walsh, who leased land to company founders. V&V Walsh says, “Amelia Park is a name associated with quality meats, fine dining, premium wines, and thoroughbred horses.” The brand also incorporates a wine range, winery facility, award-winning restaurant, and the historic Newtown House lodge.

V&V Walsh - Bunbury, Western Australia

Brent Dancer, General Manager

Brent Dancer is General Manager at V&V Walsh. “We have a strong foothold in Western Australia’s domestic market, and licenses to export all around the world- to the US, China, Middle East, and more. We are a very balanced operation, with a 50/50 share between the two. We are a key supplier to Coles and Woolworths in our region, and our Bunbury facility is one of the best in the country. I think that our unique, family-oriented business model is absolutely a strength. Strength is important in our market, which can be very, very tough. We are always looking for new ways to improve our facility, our processes, and our approach.”

Technology has recently become a priority for V&V Walsh, Mr. Dancer explains. “We recognise that our industry is constantly changing and taking on new technologies, so it’s important that we stay abreast of new advancements, particularly in automation. Automation is key to reducing our reliance on hard manual labour, improving efficiency, and making sure our processes are safe and meet regulations. We also commit ourselves to matching clients’ expectations and specifications for product, packing, etc. So technological advancement will really make that a more streamlined process. We have a new coldstore facility that is just kicking off, which will drastically reduce the amount of double and even triple handling that we are currently relying on. Now, rather than sending our products up to Perth, we can have this amazing on-site freezing facility that will be essentially full automated. Our aim is to have nobody needing to handle cartons from the time they are packed until they get loaded onto the truck.”

As well as upgrading their technology capabilities, V&V Walsh is working towards significant improvements in sustainable operations. From wastewater management through tank-based wastewater treatment to energy efficiency, the company is making moves in their journey to carbon neutrality. Processors have a real responsibility to be as environmentally friendly as possible, Mr. Dancer says. “We have an obligation, as do all other parties in our industry, to lead the way in environmentally conscious decision making. The agricultural sector is incredibly important to Australia’s economy, so we aim to be sustainable in every sense of the word; environmentally, economically, and socially as well. It’s important that our staff are taken care of and that their personal and cultural needs are met. Processors often are more financially able to take on shifts towards sustainability- it’s up to us to help reduce some of that burden on farmers and small businesses, to support them wherever we can.”

V&V Walsh - Bunbury, Western Australia

Mr. Dancer continues with a note on challenges currently facing the Western Australian market. “We are experiencing a massive shortage of skilled labour in our sector, and also in the wider industry. It’s not a glamourous industry to work in, and the meat game is particularly difficult. We have to continuously find new ways to attract the next generation of workers, whether they be young people beginning to make their way in the world or established skilled staff in other areas of the industry who are looking for a change of pace. One of the exciting things about meat processing is it creates so many varied roles and opportunities for growth. We have meat workers, engineers, robotics specialists, environmental scientists, food innovators, accountants… You name it, we probably have them on staff. We are incredibly lucky to have such a diverse range of people, perspectives, and skill sets on our team.”

Diversity is a core value that underpins V&V Walsh’s business model. Driven by family values, the team believes strongly in a people-first approach. Treating all workers with respect regardless of position, maintaining honesty, integrity, and transparency in all things, and collaborating fairly with other members of the industry are also major philosophies held dearly by the company. Mr. Dancer shares, “We have really strong relationship with our key partners, namely our supermarkets like Woolworths and Coles. Our industry here in Western Australia is pretty close knit, so it’s important that we face challenges together, whether they be ongoing like the COVID-19 pandemic, or smaller, more acute issues in areas like logistics, and freight. Our relationships with suppliers and partners have shone through the pandemic, and we are very thankful for the loyalty and strength we have been able to rely on as a result.” V&V Walsh would also like to thank industry bodies AMIC (Australian Meat Industry Council), AMPC (Australian Meat Processor Corporation), and MLA (Meat & Livestock Australia).

Looking ahead, V&V Walsh is excited to face new industry challenges head on and remain on top of new market trends as they arise. The company plans to take full advantage of new free trade agreements overseas, namely in India, to open up Australia’s exporting potential even further throughout the entire agricultural supply chain.

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AT A GLANCE

V&V Walsh

What: Leading Lamb and Beef meat processor for domestic Australian and export markets

Where: V&V Walsh is headquartered in Bunbury, Western Australia

Website: http://vvwalsh.com.au/

PREFERRED VENDORS

MHM Automation – www.mhmautomation.com

Visy – www.visy.com.au

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June-July 2022 Issue Cover Business View Oceania
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Australian Meat Industry Council (AMIC) - Sydney, New South Wales
ArchiveAssociationsFood & BeverageJune-July 2022Latest Issue

Australian Meat Industry Council (AMIC) – Sydney, New South Wales

by BVO
written by BVO

Australian Meat Industry Council (AMIC)

The Voice of Australia’s Meat Industry

 

Business View Oceania interviews Patrick Hutchinson, CEO of Australian Meat Industry Council, for our Food and Beverage View.

The Australian Meat Industry Council (AMIC) is Australia’s peak industry body representing meat retailers, processors, and smallgoods manufacturers across the country. The organisation exists to help their members achieve and maintain profitability, efficiency, and sustainability in the face of dynamic, everchanging markets. AMIC’s importance has never been as clear to members as it is today, in the wake of significant industry challenges. AMIC says, “We’re here to be a powerful voice for our industry. We’re here to ensure our members are recognised for the crucial role they play in the agribusiness supply chain. We’re here to support our members to continue creating jobs in Australia, and to continue to feed the Australian economy.”

As the only association representing Australia’s post farmgate red meat sector, AMIC provides a number of unique and crucial benefits to their 1,500 members. Three annual memberships categories are on offer: Processor (domestic and export processors, wholesalers, and non-packer exporters), Retail (small, large, regional, and metropolitan independent retail butchers), and Smallgoods (smallgoods product manufacturers and retailers). Prices are based on the number of employees within a business and their membership category, to ensure fairness and equity remain a priority. AMIC speaks passionately on a number of issues facing the industry, including access to labour, animal welfare, food regulation, market access, biosecurity, shipping, logistics, and freight. Supporting this voice and making moves towards change are three councils: the National Processor Council, National Retail Council, and National Smallgoods Council. Each council features a number of Internal Reference Committees designed to focus on specific areas of improvement within their respective sector.

Man cutting raw beef meat. Australian Meat Industry Council (AMIC) - Sydney, New South Wales

Patrick Hutchinson is CEO of the team of 20 at AMIC. He begins, “Our organisation follows the custodians of Australian meat from the moment it leaves the farm gate to its final sale for consumption. That includes processors, wholesalers, manufacturers, retailers, and smallgoods. We conservatively estimate that we represent about 50,000 FTEs throughout the value chain. Our first meeting was back in the early 1900s, and we’ve operated under many different iterations since that time, but our core purpose has remained the same. Our current AMIC model was formed in 2003 with the blending of what were called the Australian Meat Council and National Meat Association. Rather than having one national body for domestic and the other for export, we decided to present a united front and a single voice for both areas of the industry.”

AMIC defines their mission as, “To increase the profitability of our members through advocacy, innovation, and delivery of services,” and their vision as, “A profitable and sustainable Australian post farmgate red meat supply chain, valued by the wider community.” Values are clearly listed on the association’s website in accordance with their views on transparency: Integrity, Collaboration, Influence, Excellence, and Community. Mr. Hutchinson weighs in, “Our key commitments are to our membership services, lobbying and advocacy programs, issue management councils and committees, relationships with other industry bodies, and engagement events. We have a very broad footprint for a broad industry whose sales now top around 35 billion dollars a year, of which 19 billion is export and 17 billion is domestic.”

There are a number of challenges facing Australia’s meat industry custodians today, including supply chain disruptions and workforce shortages. “Our members work in all protein areas except chicken and seafood,” Mr. Hutchinson says. “The number one issue for these sectors is a shortage of labour. This problem was made even clearer during pandemic lockdowns- we saw meat off the shelves in supermarkets, prices skyrocketed, and freight and logistics became a bit of a nightmare. We supplement our domestic workforce with international workers. Obviously, with the borders closed, we lost that opportunity. What we would like to see moving forward is greater recognition of our workers as essential to the Australian ecosystem, through a dedicated meat supply chain Visa program that includes roles from processing to butchery and everything in between. This will make sure we can fill domestic gaps with international staff across skilled, semi-skilled, and unskilled areas. The great thing about our industry is we offer everybody a job, from engineers, food scientists, health and nutrition, marketing… Everyone has a home in the meat supply chain industry.”

Australian Meat Industry Council (AMIC) - Sydney, New South Wales

In making sure their commitment to collaboration is met, AMIC works regularly with aligned industry bodies, including the National Farmer’s Federation, Council of Small Business Organisation, Australian Meat Processing Corporation, Australian Pork Ltd, and Meat and Livestock Australia. Mr. Hutchinson shares, “We don’t want one voice, we want thousands and thousands of voices, speaking one message across the entire nation- to community, to government, and to industry. That is why we partner with likeminded organisations to work towards common goals and develop a network of experts, professionals, and advocates.”

Future goals for AMIC include increasing profitability of members, providing a leading voice on industry issues, growing membership and engagement, increasing innovation and continuous improvement, and developing strong relationships that benefit members. Mr. Hutchinson concludes, “We want to remain representative of the number one agricultural export from Australia, and to ensure that our nation remains the most sought-after meat supplier in the world.  Globally, we have the highest consistency in our product. Every time somebody from anywhere around the world decides to consume Australian meat, be it lamb, beef, goat, or pork, they do so with confidence that it is the freshest, tastiest, cleanest product in the world. As a national association, it is our pride that we support those whose job it is to manage those products, and we will keep creating the necessary building blocks for our members to thrive.”

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AT A GLANCE

Australian Meat Industry Council (AMIC)

What: Peak body organisation for Australian meat retailers, processors, and smallgoods manufacturers

Where: AMIC is headquartered in Sydney, New South Wales.

Website: https://amic.org.au/

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June-July 2022 Issue Cover Business View Oceania
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Back In Motion - Australia and New Zealand
ArchiveHealth & FitnessHealthcareHospitalsJune-July 2022Latest Issue

Back In Motion – Australia and New Zealand

by BVO
written by BVO

Back In Motion

Helping You Achieve Optimal Lifelong Health

 

Business View Oceania interviews Jason Smith, Founder of Back In Motion, for our focus on Health and Hospitals.

Launched in 1999, Back In Motion began in Founder Jason T. Smith’s home, as a prototype for what would become one of Australia and New Zealand’s most comprehensive networks of physiotherapy practices. Over the last 22 years, Back In Motion has evolved into a franchise Allied Health group with more than 100 locations throughout the two countries- a network committed to providing a range of healthcare services that focus on optimal lifelong health for clients from all walks of life. With a focus on physiotherapy supported by services such as podiatry, pilates, exercise physiology, nutrition, and more, the company takes a holistic, integrated attitude to patient care.

Back In Motion treats clients through their proprietary clinical approach, Results4Life. A unique and forward-thinking philosophy that focuses on sustainable, lasting results, Results4Life guides clients on a journey towards optimal health, rather than simply providing a ‘quick fix’ to a current symptomatic problem. Results4Life has five key traits: one continuous, tapering relationship; continued rehabilitation after symptoms resolve; long-term, sustainable outcomes due to comprehensive management; high mutual commitment and satisfaction; and ultimately lower accumulated cost of time and money. Back In Motion healthcare professionals tailor this philosophy to each client to define a path to recovery and beyond; managing current symptoms, lowering the risk of recurring symptoms, identifying underlying causes and conditions, and creating a lifestyle plan that lasts.

Back In Motion - Australia and New Zealand

Back In Motion provides a comprehensive suite of physiotherapy related healthcare services. These include but are not limited to traditional physiotherapy, pre and postnatal physiotherapy, pelvic floor and continence physiotherapy, aged care physiotherapy, remedial massage, clinical exercise, pilates, podiatry, chiropractic, myotherapy, group fitness classes, rehabilitation, running assessments, shockwave therapy, and the GLA:D (Good Life with Arthritis: Denmark) Australia program. Therapists offer telehealth consultations where appropriate. Back In Motion makes their health hub available to the public via their website, with informative articles on common injuries, symptoms, and conditions such as plantar fasciitis, neck and shoulder pain, and herniated disc.

Founder Jason T. Smith is proud of Back In Motion’s steady growth over the last two decades. “We began as a physiotherapy group that was centred around long term health, rather than short term fixes. Our care looks at every part of a client’s needs and creates a customised plan according to them, rather than treating symptoms only. Over the last few years, we have been able to extend our reach into other areas of health, which in turn positively impacts our clients’ lives and lifestyles. We now consider ourselves a broad Allied Health group and hope to expand even further into other areas such as psychology or occupational therapy in the near future, but physiotherapy related services remain our area of specialty.” Back In Motion has 140 locations throughout Australia and New Zealand; in New Zealand, the company operates under the name Motion Health.

Back In Motion - Australia and New Zealand

Educating patients and the healthcare community on the benefits of a holistic approach to lifelong health has been a challenge, Mr. Smith explains. “Culturally, particularly in Australia, we tend to think of physio as a quick fix. Traditional approaches to healthcare are based on treating symptoms, but the reality is once a patient is symptomatic, the issue is much harder to manage. What we want to see is less patients waiting until they’re really in trouble to seek out care. We are advocating for better lifestyles that help our patients live better for longer. And I think in Australia, we have an enormous opportunity to do that well, because we don’t have anywhere near the economic or societal pressures that many countries around the world have. It’s a big education campaign ahead, but an important opportunity to help people to find that right balance in life and think of their health as a high priority.”

Back In Motion presents their values via the acronym E.L.L.I.S; Excellence, Leadership, Loyalty, Integrity, and Significance. Significance is considered the most important value for day-to-day interactions, Mr. Smith says, because it creates a foundation that encourages practitioners and supporting staff to make an enduring positive impact on patients’ lives. He continues, “Back In Motion also believes very strongly in bringing that significance into the lives of the less fortunate. We have spent the better part of a decade investing our time and resources into regional and remote Indigenous communities throughout Australia and have been involved in healthcare mission projects across Thailand, Vietnam, Cambodia, and Burma. We work with schools and sporting clubs to educate students, teachers, and parents on the importance of maintaining physical health. We also sponsor awards for physiotherapy students at some of Australia’s top universities for achievement and leadership”.

Back In Motion is part of the Healthia network. Mr Smith concludes by sharing his company’s gratitude. “Healthia believes that better health leads to better quality of life. They share our values very closely and are equally trying to make a difference in the world. We are grateful for our partnership with them; through a coordinated strategy, we can all be much more effective. I would also like to thank our suppliers, our principal physiotherapists, and our wider team of 700 staff. In every single practice, we have a senior physiotherapist that has invested time, talent, and money into really making that practice a strong community contributor. We have had some suppliers who have been with us for 20 years, some only 20 months, but the ones who are aligned with us ethically and in the values of our health agenda are of huge importance in the way we deliver outcomes to our patients. Of course, the team around us, everyone from marketing and finance operators through to receptionists, are the secret sauce. They love what they do, and love who they do it with. They are the heroes of our story. So, my thanks goes out to them.” Moving forward, Back In Motion plans to further increase their foothold in Australia and New Zealand, and add more Allied Health services to their repertoire.

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AT A GLANCE

Back In Motion

What: Multidisciplinary Allied Health network focussing on holistic care for optimal lifelong health

Where: Back In Motion has 140 provider locations throughout Australia and New Zealand

Website: https://www.backinmotion.com.au/

PREFERRED VENDORS

Comprehensive Tagging Services – www.comprehensivetagging.com.au

Solidea Australia – www.solidea.com.au

Solidea is proudly manufactured in Italy, since 1976. State-of-the-art manufacturing facilities and investment in cutting edge technology have allowed Solidea to become a leading provider of medical compression garments worldwide. As a practicing physiotherapist, I am proud to partner with Back in Motion to help achieve lifelong physical health and quality of life for our customers.

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June-July 2022 Issue Cover Business View Oceania
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Savcor Products Australia (SPA) - Melbourne (VIC), Sydney (NSW), Brisbane (QLD), and Perth (WA)
ArchiveConstructionJune-July 2022Latest Issue

Savcor Products Australia (SPA) – Melbourne (VIC), Sydney (NSW), Brisbane (QLD), and Perth (WA)

by BVO
written by BVO

Savcor Products Australia (SPA)

Committed to Corrosion Protection

 

Business View Oceania interviews Vinay Swaroop, General Manager of Savcor Products Australia, for our Construction View.

A leading provider of brand name corrosion products to Australian asset owners and contractors from a broad range of industries, Savcor Products Australia was originally founded in 2004 as Savcor Products- part of the Savcor Group. Following their shift into independence in 2014, Savcor Products Australia grew to service the country on a national level, with offices in Brisbane, Sydney, Melbourne, and Perth. The company is proudly Australian owned, supplying corrosion and cathodic protection and prevention products to oil, gas, construction, marine, and utility sectors that increase the lifespan of asset structures and improve cost/time efficiency, reliability, safety, and quality.

Research Fellow at Curtin University, Dr. Reza Javaherdashti estimates that corrosion costs Australian businesses, governments, and industry leaders over $30 billion every year through damage and increased maintenance requirements for infrastructure, machinery, and equipment. Dr.  Javaherdashti shared in an online release: “Almost all engineering material, such as steel, plastics, and concrete, are subjected to corrosion and degradation. This includes all vehicles, buildings, and infrastructure. Corrosion can result in terrible tragedies such as train derailments, oil spills, collapsed bridges, gas shortages, and severe power outages.” Particularly corrosive environments such as those with high levels of water, acid, and salt can increase replacement requirements to as frequently as every six months.

In efforts to reduce costs caused by corrosion across the country, Savcor Products Australia states: “Various paint and surface treatments can be used to protect different materials and surfaces by creating a barrier to prevent the transfer of electrochemical charge from the corrosive solution to the metal. However, depending on the environment and climate, these can be ineffective and usually provide limited-term solutions. Our experts continually search the world for the latest developments in corrosion prevention technology and materials for our clients’ requirements. Savcor Products Australia’s principals all have career-long involvement in the corrosion prevention/protection industry and are dedicated to ensuring we remain a provider of superior corrosion prevention and protection products in Australia for many years to come.”

Savcor Products Australia (SPA) - Melbourne (VIC), Sydney (NSW), Brisbane (QLD), and Perth (WA)

Savcor Products Australia highly experienced and flexible team offers a comprehensive suite of products at the lowest price and with the fastest delivery possible. Their range includes anodes and accessories (concrete galvanic and impressed current anodes, backfill products, and more), cathodic protection equipment, cathodic protection cables, Cath-Tech and MC Miller, casing spacers and end seals, cathodic protection rectifiers (MicroNex for battery, grid, and solar power, Savcor RECON), corrosion inhibitors (cleaning products, coating and packing, MRO products, and more), corrosion monitoring equipment, flange insulation and protection caps, reference electrodes (permanent and portable), tapes, pipeline pigs and pipeline repair equipment (insulating swivels and unions, monolithic insulation joints, Carlsto non-sparking tools, and dresser couplings), and surge diverters.

General Manager Vinay Swaroop begins with a run down of company values. “Savcor Products Australia is a small, multicultural team. Almost all of us have worked together since the very beginning. We are part of a fairly niche industry, so building a network of positive, professional relationships is very important to us. We have a longstanding association with a number of specialised suppliers overseas, as well as our peers in Australia. This helps us keep our prices fair, which is always a plus for our clients. We recognise and understand the importance of delivering practical and cost-effective solutions for our customers, and the value of prompt and reliable service. We are completely Australian owned and operate throughout the country, providing our services to regional and remote clients as well as those placed in high-traffic areas.” Investment in staff wellbeing is paramount and made all the more possible by the lean, flexible team.

Savcor Products Australia differentiates itself in the Australian market through its broad product range, commitment to quality, and transparent approach to projects. Mr. Swaroop says, “The majority of our clients return to us time and time again. We run a tight ship thanks to our focus on continuous development and the 25+ years of experience held by our staff. Our clients can have confidence in our skill thanks to the reputation we have built carefully since our establishment- when we promise something, we stick to it, and carry it out with the best quality practices.”

Savcor Products Australia (SPA) - Melbourne (VIC), Sydney (NSW), Brisbane (QLD), and Perth (WA)

Collaboration is a huge priority for Savcor Products Australia. Mr. Swaroop explains, “We distribute 15 brands from 22 manufacturers from around the world. 80% of our manufactured products come from the United States, with the rest coming from Canada and Europe. One of our major suppliers, Cortec, has been a great supporter since our beginning. Cortec, which is based in USA, works with Vapour Phase Corrosion Inhibition. We are one of 156 distributors around the world. These connections, which we actively foster, link us with a global industry. Another long-term partner is BORIN Manufacturing, who have operated since the 70’s (1976) and dealt specifically with us for over two decades. BORIN supplies us with reference electrodes and were largely responsible for the introduction of computer technology to our industry for corrosion data collection.” Savcor Products Australia distributes for 15 brands: Anotec, Advance Products & Systems Inc, Carltso Safety Tools, Cath-Tech, De Nora, Dehn, Eram Technologies, Loresco, Micronex, Pigs Unlimited, Radolid, Rustrol, and MC Miller. Savcor Products Australia also maintains memberships with the Australasian Corrosion Association and the Australian Pipeline and Gas Association.

Technology has become a large part of the corrosion protection sector. Mr. Swaroop concludes in explanation, “Electronics are far more prominent now than they have ever been. They broaden the scope of what we can do for clients in remote monitoring and digital data collection. We are currently looking for opportunities to partner with manufacturers of equipment and instruments, particularly products that will allow asset owners to monitor sites without having to physically be there.” Moving forward, Savcor Products Australia will continue to take on new technologies as they arise and invest heavily in research and development opportunities to fuel new product design.

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AT A GLANCE

Savcor Products Australia

What: Leading provider of Australian corrosion prevention products

Where: Savcor Products Australia has offices in Melbourne (VIC), Sydney (NSW), Brisbane (QLD), and Perth (WA)

Website: https://savcorproducts.com.au/

PREFERRED VENDORS

LORESCO Inc. – www.loresco.com

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June-July 2022 Issue Cover Business View Oceania
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NZ Corrosion Services - New Plymouth, New Zealand
ArchiveConstructionJune-July 2022Latest Issue

NZ Corrosion Services – New Plymouth, New Zealand

by BVO
written by BVO

NZ Corrosion Services

The Corrosion Management Specialists

 

Business View Oceania interviews Mike Pickles and Ron Berry of NZ Corrosion Services for our Construction View.

With 16 highly skilled staff and a presence in New Plymouth, Auckland, Whangarei, and Christchurch, NZ Corrosion Services are New Zealand’s top specialists in protective coatings and corrosion management. Established in 2004, the company began their journey with certified inspection services supporting projects using exotic metals, such as dairy factories and oil and gas processing plants. This soon morphed into consulting, with specialised expertise and equipment lending NZ Corrosion Services the ability to approach each project with confidence, integrity, and an attitude that places inspectors as an extension of the client’s team. The company recognises that the performance of protective coatings is largely dependant on the quality with which they are installed; it is paramount to have reliable and skilled consultants who can identify potential issues before they arise and provide subsequent advice on correction and management.

NZ Corrosion Services provides specialised protective coating consulting and inspection services, including plant corrosion and condition assessment, corrosion monitoring and management, metallurgy and industrial chemistry; third party inspection and verification including rope access and UAV services; material and damage assessment for insurers and loss adjusters; project management and specification writing and review; planning and budgeting services; training provision as accredited providers of the Train the Painter program in New Zealand; and other supplementary services such as air corrosivity monitoring.

NZ Corrosion Services - New Plymouth, New Zealand

Dustine Botha, CEO Rhys Humphries, Director Mike Pickles and Founder Ron Berry

Founder Ron Berry and majority owner and Director Mike Pickles offer their insight into NZ Corrosion Services as a vital provider for a wide range of sectors throughout the country. Mr. Berry begins, “New Plymouth is pretty severe, corrosive environment. We discovered that a lot of people were having difficulty with coatings being applied for corrosion prevention, particularly in marine environments. NZ Corrosion Services began there, and we quickly gained a reputation for being the guys to go to for protective coating inspection and advice on asset protection. We’ve grown since then to bring in more inspectors, consultants, engineers, project managers, and the like. Our clients started very much in oil, gas, marine, and industrial sectors. Over the last few years, we have shifted across into construction, especially into large commercial buildings, including working with fireproofing coatings. So, we are steadily expanding to service a broader range of sectors.”

The global COVID-19 pandemic presented some significant challenges for NZ Corrosion Services and their clients, Mr. Berry explains. “We had just started to move further into the Pacific with our inspection services when COVID hit. We have plans to try that again in the future, but for now, it’s on pause. Our consulting and advisory services, however, are applicable to people all around the world. We’ve written specifications for mining companies with 13+ global locations, advised on industry training programs for a group in the UK… We are proud to have such a broad offering and a wide client base.” NZ Corrosion Services has been a critical player in a number of projects throughout New Zealand, the largest of which of late has been supporting the damage assessment and refurbishment of the International Convention Centre in Auckland following the fire that ravaged its roof in 2019.

The company has also worked for the Takina Wellington Convention and Exhibition Centre and New Zealand Defence Force, Mr. Pickles says. “We take a cradle to grave approach wherever we can; a good example of this is our work at the Convention Centre down in Wellington. We like to be involved upfront very early in the process, beginning with specification reviews. So, prior to any coatings, prior to anyone getting anywhere near steel, we can step in and work with the client and their suppliers to ensure that everyone is aligned and expectations are clear, to ensure quality delivery right from the start.” Mr. Berry continues, “NZ Corrosion Services is an accredited Train The Painter training supplier. Our guys are really experienced and can provide education and training to painting companies to improve their skills. So again, that comes down to making sure the process is smooth and as stress-free as possible for our clients, from start to finish. It’s one of the reasons why we encourage clients to bring us in early- if we come in at the end, we generally find a lot of issues that need to be reworked. So, by utilising our expertise right from the beginning, our clients save time, money, and resources.”

NZ Corrosion Services - New Plymouth, New Zealand

Rope access inspection of a bridge

NZ Corrosion Services has four Values, that were defined jointly by the whole team: Treat others with respect and fairness; Be transparent and accountable in our work; Be open in communication and adding value; Grow strong internal and external relationships through trust. Mr Pickles states, “These values are key to the business. At its heart, this is a people-centric business, and all of these values reflect how we treat our staff, clients, and suppliers, as well as how we would like to be treated.” Mr. Berry elaborates, “All of our inspectors are certified with the Association for Materials Protection and Performance (previously NACE and SSPC) and/or the NZ Certification Board for Inspection Personnel (CBIP). We invest in specific training for them to grow in a variety of areas, for example in fireproof coating inspections. We do this for two reasons; it’s good for our staff in that it broadens their skills, and it’s good for the business because it increases our scope for growth into other sectors.” In line with their commitment to collaboration, NZ Corrosion Services would like to give a shoutout to the Australasian Corrosion Association, NZ Certification Board for Inspection Personnel, and Corrodere, as well as industry clients including Fletcher Construction, Methanex, Dialog Fitzroy, Worley, Fonterra, NZ Defence Force, and Arch Painters.

Looking to the future, our interviewees say NZ Corrosion Services is focusing on aligning the company with their recently reviewed growth strategy, which outlines a number of goals that aim to be in place by 2025. “We have a really solid capability that we plan to build on over the next few years. One of our strengths is, given the experience of our team, we are able to turn our hand to pretty much anything. We now offer things like rope access inspections to save our clients money on scaffolding, which will allow us to expand into sustainable energy support for structures like wind turbines, hydro and geothermal plants, while still taking care of our key industrial and construction clients.” Mr Berry shares. Mr. Pickles concludes, “Another area of development for us is in commercial building. We have a lot of value to add in that space by increasing the quality and longevity of applied coatings. Finally, we have plans to increase our employee base. Part of the challenge of operating in such a niche area is finding the right people for the job, with both the right skills and aligned Values. This means that we need to cast the net wide, with both local New Zealanders and and overseas applicants for these positions. We aim to steadily take on staff and have a really solid base of inspectors, consultants, and engineers when 2025 rolls around.”

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AT A GLANCE

NZ Corrosion Services

What: Corrosion management services provider

Where: NZ Corrosion Services is headquartered in New Plymouth, New Zealand

Website: https://www.corrosion.co.nz/

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Heartwood Timber Floors & Shutters (Heartwood) - Sydney, Australia
ArchiveConstructionJune-July 2022Latest Issue

Heartwood Timber Floors & Shutters (Heartwood) – Sydney, Australia

by BVO
written by BVO

Heartwood Timber Floors & Shutters (Heartwood)

Discover the Heartwood Difference

 

Business View Oceania interviews Damien Spiteri, Director of Heartwood, for our Manufacturing View.

Australian owned and operated for over a decade, Heartwood Timber Floors & Shutters (Heartwood) have provided quality timber products to the Greater Sydney region since their establishment in 2012. Committed to quality and excellence, Heartwood pride themselves on fine workmanship, knowledge, and experience. The company recognises the importance of a deep understanding of clients’ needs and tailors their approach accordingly, devoting time and effort to ensure each final product is nothing less than world class. Thanks to the decades of industry experience held by management, Heartwood remains flexible and able to adapt to a variety of working requirements. This is their biggest strength-Heartwood states: “We are a diverse business which can handle any job, whether it is a small repair job, renovation, new home, high rise apartments, or even a large sporting complex.”

Heartwood provides a broad range of timber products, including solid strip flooring (solid hardwood), engineered floating flooring (pre-finished hardwood), bamboo flooring (pre-finished and UV cured), decking (Blackbutt and Spotted Gum), engineered Oak (15mm and 21mm), laminate floors (Quick-Step and hybrid), and window shutters (Plantation Shutters and PCV Shutters Sydney). The Heartwood team can also take on the installation and/or sanding and polishing of your timber. Step by step guides are available for the decisive DIY client should they want to take on installation themselves.

Heartwood Timber Floors & Shutters (Heartwood) - Sydney, Australia

Director Damien Spiteri has been in the industry since 1995. “I jumped into the timber flooring world at 17 years old. I saw an ad in the local paper looking for an apprentice, no experience necessary. I ended up getting the job, and spent my time installing, sanding and polishing timber floors inside people’s homes. It was great- I loved working with my hands, and I got to be in a different place basically every day. I finished my apprenticeship and set myself up as a subcontractor. Eventually that led to employing my own apprentices, bringing on more work, and building my professional relationships with suppliers. I even spent some time in sales to broaden my knowledge and gain some business skills. When Heartwood was set up, we began supplying to insurance builders and new home builders. Nowadays, we have a great retail presence along with the 22 insurance builders and 15 new home builders on our books. We run around 25 contractors out of our singular storefront location, which is in Seven Hills in Sydney. We keep everything in the one spot to help maintain a balance between work and life for all our staff. We don’t want to get too big, don’t want to be too commercially focused. It’s about all about quality, skill, and integrity for us.”

Costs associated with supply chain disruptions have been difficult to manage, Mr. Spiteri explains. “Supply at the moment is getting harder and harder. Prices have gone through the roof for everybody, the cost of living has risen, and logistics has definitely been a tricky area to manage. Our Australian hardwoods are grown and manufactured mostly in Northern New South Wales before getting trucked down to Sydney. Freight prices have risen by about 15% in the last eight months. We are also experiencing longer waiting times for the material we import from overseas. What used to take four weeks is now taking 12. But we are getting by with some really solid forward planning, time management, and consistent communication.” Heartwood have worked hard to remain abreast of market changes and new trends following the pandemic construction boom, expanding their location to include a designated warehouse, allowing for more dedicated showroom space.

Sustainability is huge at Heartwood. A key priority for management is to advocate and educate on the importance of environmental responsibility in construction. “Most floor coverings take a fair toll on nature,” Mr. Spiteri says. “Timber comes from a naturally sustainable source, and our wood comes from very carefully selected suppliers that are doing the best for our Australian ecosystems and making sure native forests are well cared for.” As well as sustainability, Heartwood staff value communication, fairness, quality, and flexibility. The team is currently working on building their commercial portfolio through gallery renovations, apartment complexes, and display suites.

There are a number of differentiating factors that set Heartwood apart from their local competitors, which include but are not limited to free measure and quote services that can be carried out on site or via plans and have a two working day turnaround, free moisture testing, experienced assistance with project planning and management, and complete technical advice for DIY enthusiasts. Mr. Spiteri elaborates, “It’s not really about the money anymore. It’s about providing a great service and exceeding our clients’ expectations while maintaining our environmental integrity. Our business philosophy is simple- we treat our clients how we would want to be treated. Timber floors can cost anywhere from 10 to 50 to 100 grand depending on the customer’s needs, preferred material, and project plan. That’s a really significant investment for anyone. As well as our major interactions, we do little things that make a difference, like making sure the site is left clean and tidy after we work. Simple, yet effective. That’s our way.”

Heartwood Timber Floors & Shutters (Heartwood) - Sydney, Australia

Heartwood predicts that engineered timber flooring will become more commonplace moving forward. With sustainability being one of the top decision-making factors for prospective clients, Australian species are gaining popularity throughout the country. Sydney is no different, Mr. Spiteri explains. “I think we will see engineered timbers really take over the market. They tend to get a lot more out of the tree with a veneer, so it’s superior in terms of being environmentally friendly. Product innovation will always be in the forefront of our minds- new styles, new engineered materials, new colours. Solid hardwoods are perhaps becoming less popular, particularly for those clients who are conscious of their budget. For us, we intend to value add as much as we can and spoil our customers for choice. I am in the process of becoming a registered timber flooring inspector through the Australian Timber Flooring Association (AFTA), with whom we have achieved the highest rating of showroom accreditation.

Alongside ATFA, Heartwood would like to thank their suppliers, including Hurfords Hardwood, Preference Floors, Quick-Step Premium Floors, Britton Timbers, Bostik, and Capital Shutters. Mr. Spiteri concludes, “At the end of the day, people love timber floors. They love the aesthetics, the versatility, the ease of cleaning… Even things like being better for people with allergies. There are so many reasons why these floors are taking precedence over materials like carpet and tile. We are really happy with the range we have created and will continue to leverage our expertise to match our product quality with a fantastic customer experience. Onwards and upwards!”

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AT A GLANCE

Heartwood Timber Floors & Shutters (Heartwood)

What: Timber flooring and shutters supply and installation for clients throughout Sydney, Australia

Where: Heartwood is located in Sydney, Australia.

Website: https://heartwoodfloors.com.au/

PREFERRED VENDORS

Australian Select Timbers – www.asttimbers.com.au

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ArchiveHealthcareJune-July 2022Latest IssueTechnology

ORB Medical – Auckland, New Zealand

by BVO
written by BVO

ORB Medical

Supporting Excellence

 

Business View Oceania interviews Ben Willis, Founder and Director of Orb Medical, for our Technology View.

A locally owned and operated medical device distributor, ORB Medical was established to introduce a reliable, ethical, and trusted provider to the healthcare industry throughout New Zealand, that would foster and support excellence in medical device source companies across their network. Orb Medical serves as a connection between suppliers, hospitals, and doctors, working towards the development of an industry that supports patients and doctors in a broad use scope across the country.

In describing their products, ORB Medical says: “ORB Medical Ltd has developed a significant reputation on the global scene, where exciting start-ups as well as larger established medical device companies seek collaboration to open up the worthy New Zealand market. We investigate each company with a thoroughness akin to any large investment. As a result, we are proud to represent amazing companies who have huge growth potential. We work with and support suppliers who strive for excellence and support the same excellence in New Zealand, from our surgeons to hospital sterilisation staff and chief executives. We provide the highest standards of service and support to the great people doing great things in the New Zealand community, by providing quality, affordable implants and instruments.” Products are categorised into Biologic, Foot, Hip, Knee, Shoulder, Spine, Upper Limb, Sport, and Paediatric Orthopaedics.

Founder and Director Ben Willis began ORB Medical in 2013. He begins, “ORB Medical started small and grew steadily in a very organic fashion to where we are today. We remain a smaller player on the market, but that lends itself to our agility, and we hold our own against really big competitors. We are able to respond very quickly to sourcing requirements- I have had surgeons travel to overseas trade shows or seminars and come back to New Zealand looking to source the new technologies they’ve seen. We can step in and manage relationships with potential suppliers, navigate regulations and red tape, and often have it in our clients’ hands within a couple of weeks. We also work with suppliers who are actively looking for distribution in New Zealand to build their portfolio. We work with all orthopaedic implants and instruments, as well as medical devices in hospital supplies, consumables, sterilisation technologies, etcetera. We actually changed our name (from ORB Orthopaedics) to reflect this.”

A team of nine, ORB Medical bases their service in Auckland. Mr. Willis shares, “We make it our mission to have a representative at every surgical case our orthopaedic products are involved in. Now, this can sometimes be difficult because of the geographical nature of our beautiful New Zealand, but we want to make sure we are there on the ground to provide our input and support where needed. When it comes to our instrumentation and implants, we know the products better than anyone, so in the unlikely occasion that something does go wrong it’s important that we are front and centre, ready to help. We don’t compromise on our values, and we certainly don’t compromise on the people who make up our internal team and external network. The relationships that we have created have fostered an environment built on trust, consistency, and teamwork. Our motto, supporting excellence, shows our commitment to bettering our healthcare community through those relationships and the opportunities they bring to the table. At the end of the day, everything we do is focused on getting a better result for the patient. That’s our bottom line.”

Orb Medical is proud to reinvest in their community and hopes to expand their ability to do so through charitable case work. The company is keen to contribute products to pro bono missions carried out by surgeons within their network, particularly for missions taken out close to home, in regional New Zealand and the neighbouring Pacific Islands. Other goals for the future, Mr. Willis says, include taking on new technologies as they arise and providing the opportunity for hospitals and surgeons to use advanced products to further develop patient outcomes. “The future is obviously going to bring huge developments in medical technology, again and again. We will stay right next to that development, keeping a close eye on what the next brilliant product will be, so that we can use our agility to bring it to our clients. Companies around the world spent billions of dollars every year on R&D ventures. If you can do a job better than you could yesterday, especially in our industry, it’s your responsibility to do so. We are in a unique position to facilitate that sort of steady growth. I also think we will see a lot more work in the artificial intelligence space, creating products that will improve data collection, pre-op diagnostics, imaging, robotics, and more. Our industry is very mobile. It’s always evolving. Our team is very passionate- we enjoy our place in the industry and get to see some really fascinating stuff.”

ORB Medical would like to conclude with their thanks to industry bodies MTANZ (Medical Technology Association of New Zealand) and IMD (Independent Medical Distributors) for their ongoing support and contributions to the medical device distribution sector in New Zealand. Mr. Willis explains, “MTANZ is the leading body that represents manufacturers, importers, and distributors like us on a national level. IMD is a group of locally owned medical distributors working all across the medical device landscape. Both are amazing supporters of our industry here in New Zealand. MTANZ pushes our many causes with government and regulatory bodies and has been doing so for many years. Their work is particularly important for us as we deal with import changes that have come about due to COVID. IMD is a collaborative group that has given myself and many others the opportunity to share our knowledge and experience with our peers- it’s a non-competitive space that is focused purely on working as a team to improve our sector. It’s a great group of people, and also offers a chance to interact socially with colleagues. In the wake of COVID, that is priceless. ORB Medical would like to extend our gratitude to both organisations, and also to our staff, our suppliers, and our wider industry network.”

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AT A GLANCE

Orb Medical

What: Experienced medical device distribution to healthcare providers across New Zealand

Where: Orb Medical is headquartered in Auckland, New Zealand

Website: orbmedical.nz/

PREFERRED VENDORS

BlueOcean – www.blueocean.consulting

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ArchiveJune-July 2022Latest IssueOpening Lines

Women’s health-tech Femma gains traction following March launch

by BVO
written by BVO

With over two thousand new users choosing to take advantage of the health-tech platform in the three months since its official launch, Femma is well on its way to stardom in the Australian women’s health sector. Established to make comprehensive and clinically based digital healthcare services available to women across the country, Femma provides:

  • Online Consults- Text-based or video consultations with General Practitioner Specialists with extra qualifications in women’s health
  • Pharmacy & Products- Prescriptions, pharmacy fulfillment, and evidence-based OTC product recommendations delivered to your door
  • Education & Lifestyle- Ask an Expert Q&A forums from Australia’s leading women’s health experts, and unlimited messaging with the Femma care team
  • Community & Care Team- A community of women who share and support eachother through their healthcare experience

Founder and CEO Dr. Emma Rees is joined by six GP Specialists with experience in and a passion for women’s health. Together, the team treats patients struggling with menopause, PCOS (polycystic ovarian syndrome), contraception, fatigue, skin, hair, and mood & anxiety. Moving forward, the online healthcare provider has plans to add endometriosis, sexual health & screening, incontinence, menorrhagia & adenomyosis, and preconception support to their repertoire. Access to the community is free and consultations are competitively priced.

Dr. Rees says, “It’s really important that Femma helps bring women together with that knowledge and education that we really need to have about our own bodies, and about how to manage conditions and concerns that we have. Even though we’re living in what we term as more of a 24/7 society, I think healthcare remains something which is still difficult to access, and having worked across Australia and in regional and remote areas, I have seen that unless somebody has a doctor with particular knowledge or expertise in their locality, it can be impossible to get that individualised care that you need around women’s health problems specifically. For me, the most exciting thing about Femma is that we have been able to harness digital innovations to deliver healthcare to people that would otherwise have no access whatsoever- they may have access to a GP with other skills, but not someone with a specific interest in women’s health.”

Femma are making serious moves in empowering their mission to increase access to high quality healthcare for women. The organisation values a multidisciplinary approach to clinically led care, pushing for accessibility for all through shared decision making.

For more information, visit the Femma website: https://www.femma.com.au/

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Apiam Animal Health secures two new acquisitions in line with revenue growth strategy

by BVO
written by BVO

Leading veterinary services group Apiam Animal Health has made a massive move towards achieving their goal to double their revenue by 2024 through the acquisition of two new vet providers- Victorian Equine Group and Romsey Veterinary Surgery. The company purchases their two new streams for a total of $13.75 million in cash and shares.

Managing Director Chris Richards shared his excitement for the new relationships this acquisition creates. “We are pleased to announce these strategic acquisitions that further reflect our commitment to providing leading equine veterinary services while continuing our strategic regional expansion into fast-growth veterinary markets. Victorian Equine Group will enable us to provide industry-leading surgical and specialist skills to the broad range of equine markets we service in Victoria. Apiam Animal Health now have a leading specialist cornerstone equine clinic location in each major East Coast state for our local clinics to use for expert referral. Romsey Veterinary Surgery adds an important mixed animal location in the fast-growth corridor between Melbourne and Bendigo. We are looking forward welcoming both veterinary clinic teams on board.

We are highly confident that our regional expansion strategy puts us on track to double our revenue base by 2024 to more than $300 million. This is based on ongoing organic initiatives, our greenfield clinic roll-out program as well as our future acquisition runway.”

Apiam Animal Health brings together over 150 industry leaders- highly skilled veterinarians from production animal and mixed animal practices throughout Australia. Based in Bendigo, Victoria, the organisation has its roots in pig, cow, sheep, poultry, horse, and companion animal vet sectors, including applicable diagnostics, technologies, logistics, ecommerce, etc.

Apiam Animal Health is now comprised of 70 business sites that fly their Local Knowhow, Global Knowledge banner.

You can visit the Apiam Animal Health website here: https://www.apiam.com.au/

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ArchiveFrom the EditorJune-July 2022Latest Issue

From the Editor – June-July 2022

by BVO
written by BVO

June marks the halfway point and end of financial year (EOFY) for Australasia. For businesses throughout Oceania, it’s a season of many priorities. The Australian Government’s Business platform released their EOFY checklist for Australian businesses in early June:

  1. Check what tasks you need to complete
  2. Find out which tax deductions and concessions you can claim
  3. Make sure your tax agent is registered
  4. Keep up to date with tax changes
  5. Review your finances
  6. Be wary of tax refund scams
  7. Review your business and marketing plans
  8. Review your business structure
  9. Check your insurances

Are you and your business ready for EOFY? Check out https://business.gov.au/ for more in-depth instructions on making the best tax-time decisions.

Values, Values, Values!

In this issue, we highlight businesses and organisations that identify core values and philosophies that underpin everything that they do. We begin with ASKAFOODTECH™ and ORB Medical, for our Technology View. ASKAFOODTECH™ provides top-quality food technology consulting for producers with ambition. Director Stewart Eddie uses his extensive experience to assist clients in five key areas that support sustainable growth in clients across the food production industry. ORB Medical is New Zealand’s leading locally owned and operated medical device distributor. Committed to supporting excellence in medical device companies, the company serves as a connection between suppliers, hospitals, and doctors.

Our Construction View features Heartwood Timber Floors & Shutters (Heartwood), NZ Corrosion Services, and Savcor Products Australia (SPA). Heartwood has been Australian owned and operated for over a decade, providing a broad range of timber flooring and supplementary products to clients in repairs, renovations, new homes, and commercial construction. A team of 16, NZ Corrosion Services use their decades of combined experience to specialise in protective coating consulting and inspection and related services. An agile team of five, SPA are proud of their multicultural group and cherish the diverse perspectives and experiences presented by staff every day as they supply corrosion and cathodic protection products to the Australian market.

Back In Motion takes up our focus on Health and Hospitals for June. Since their establishment in 1999, they have grown into one of Australia and New Zealand’s most comprehensive networks of physiotherapy practices. With their proprietary clinical approach, Results4Life, Back In Motion guide clients on a journey towards optimal health, rather than simply providing a ‘quick fix’ to a current symptomatic problem.

Food and Beverage View businesses for this issue include the Australian Meat Industry Council (AMIC), V&V Walsh, and Cannings. AMIC is Australia’s peak industry body representing meat retailers, processors, and smallgoods manufacturers across the country. The organisation exists to help their members achieve and maintain profitability, efficiency, and sustainability in the face of dynamic, everchanging markets. V&V Walsh have used hard work, experience, and determination since their founding in 1957 to evolve into today’s leading lamb and beef producer for all of Western Australia. Cannings were set up in 2010 to provide the discerning Melbournian with free range, high welfare meats from proudly Australian suppliers. Their ethos is ‘It’s Free Range or Nothing!’.

That’s it from us for June. Be well, stay safe, and as always… Enjoy the Read!

 

 

 

 

Morgan Kenyon

Editor-in-Chief

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