Business View Oceania | April/May 2022

77 78 BUSINESS VIEW OCEANIA VOLUME 4, ISSUE 4 BUSINESS VIEW OCEANIA VOLUME 4, ISSUE 4 CONCENTR I C HEALTH GROUP pivotal to the success because they shared the values we do,” Young says. Opal included Concentric sites in many of its existing aged care homes, and has included wellness centres in every new home built since. “They’ve really adopted the philosophy that we approached them with when we were just a little start up- they believed in us and they’ve been fundamental in making a dent in the aged care rehab space. Because they believed in us, we had proof of concept and we were able to take that proof of concept to other providers. We were able to scale our model and we couldn’t have done it without them.” Another partner of note is the University of Adelaide’s PACE (Professional and Continuing Education). Sally Jones, General Manager at PACE, released a statement regarding their relationship with Concentric Healthcare: “Concentric Healthcare first partnered with Professional and Continuing Education (PACE) at the physiotherapist within that home would deliver the necessary rehabilitation required. Unfortunately, she did not receive the rehab that she needed, and she ended up passing away. When Angeline told me her story, we came up with the idea to utilise the private practice model of care in aged care homes. It’s a higher expense, but also a higher standard.” Violi’s grandmother’s story isn’t unique. Young says the average stay for an individual in an aged care home is just 22 months before they pass away. “We really think that’s not fair, and we want to do something about that. So that’s where Concentric was started, with the idea of building private physiotherapy practices co-located within aged care homes. The residents could come down and get access to better quality care on a user-pay mechanism, rather than a government-funded mechanism, which was suboptimal.” Under this new model, Concentric would also open its doors to the public, becoming both a community private practice and a residential aged care rehab programme. Over the past five years, Concentric has grown exponentially. It began in September 2017 with just one practice and today they have 31 locations across Australia, employing 250 allied health professionals. The practice’s number one partner is Opal Healthcare, one of Australia’s largest providers of residential aged care. Concentric’s practices can be found in a number of Opal’s properties across Australia. “Back in 2017, they were our first residential aged care partner that shared a common belief in the onsite rehabilitation model and they have been CEO, Dr. Nick Young Partner with us to design impactful custom learning solutions. adelaide.edu.au/pace We work with you to create customised learning opportunities to equip your people to facilitate impactful change. Our executive education and professional development programs and courses will develop the skills and knowledge required to tackle any business challenge. Our experts are on hand to determine your development requirements, answer any questions, and design a solution to meet your speciic needs. find out more PACE