national and regional levels, enabling agents to understand conditions in their local area and benchmark against wider trends. Continuing professional development (CPD) is another pillar of value. New Zealand real estate agents are required to complete 20 hours of training per year—10 hours of verifiable CPD and 10 hours of elective training, mandated by the governing authority. The Institute is one of the principal providers, delivering around 40 percent of all CPD undertaken in the sector. Beyond annual training, it offers nationally recognized qualifications for those entering the profession and those progressing through it, with a fourth qualification soon to launch. Through its website, the Institute hosts a wide range of free resources: legislative updates, guidance on compliance issues such as anti-money laundering (AML), webinars on regulatory changes, and practical “how-to” content for everyday practice. Agents can access cheat sheets, best-practice checklists, and other materials designed to help them operate more effectively and compliantly. 86 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 12
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