Business View Oceania | December 2019

77 78 BUSINESS VIEW OCEANIA DECEMBER 2019 BUSINESS VIEW OCEANIA DECEMBER 2019 SUNR I SE HEALTHCARE LTD . The Lodge specialises in hospital level care and can accommodate 40 residents with a number of double rooms. Over a century old, this beautiful extended villa is fully modernised, and includes three lounges, and decks or patios off most rooms. Located in Herne Bay, Auckland Central, Jervois Residential Care consists of two large Victorian villas, gracefully joined together to create one home for up to 46 residents requiring rest home or hospital level care. Tasteful refurbishments have upgraded the building with modern safety standards, while retaining the character. Large landscaped grounds offer plenty of space to relax and enjoy the outdoors. All facilities are staffed by people dedicated to providing the highest level of care. Sunrise has training processes in place to ensure each member of the team is skilled with all the tools they need. A nurse is always on hand to provide care when required; supported by a group of care staff to assist residents with their daily needs. Doctors visit regularly and the Physiotherapy team focuses on rehabilitation and general good health. But the services don’t end with medical care. Activities are developed to suit each person’s ability. Bus trips, festive days and seasonal celebrations are always a highlight, as are bingo, bowls, movement and music, word games and the ever-popular trivia quizzes. Business View Oceania spoke with David and Rosa Grainger, owners of Sunrise Healthcare, about the very successful business model they’ve developed in the Aged Care industry. The following is an edited transcript of the conversation. BVO: How did Sunrise Healthcare come into being? Rosa: “David and I have been in the property investment market for many years. In 2015, we were looking to get into commercial property and we learned that the Aged Care industry is going to be booming in the next 15 years. That was quite interesting to us, as it involved property, and David’s mother was in care. So we got all the information and registered our company, Sunrise Healthcare Ltd., in 2015. Then, after a lot of looking and thinking, we bought Lynton Lodge Hospital in 2016. It was our first rest home and had a good manager in place. With a background of property investment, we always thought we wanted something freehold so we began looking at other opportunities. In 2017, we bought West Harbour Gardens and Jervois Residential Care. These were established facilities when we bought them. The previous owner was very experienced and they were well organized, and we kept 99 percent of the staff.” David: “Lynton Lodge and Jervois we are leasing, so as far as development goes we are limited. But we want to present the properties as best we can, so we do a lot of renovations of rooms and that sort of thing. West Harbour, because we own the building and the land, we’re free to do what we want. There is actually development space available if we choose to do that. At this stage we’re tidying the place up. Some areas needed a bit of presentation, so we’ve been doing cosmetic work up ‘til now.” BVO: What levels of care do you provide? Rosa: “Lynton Lodge is a hospital only, with a long reputation for hospital care. And Jervois was known as a rest home but it actually has rest home and hospital care. West Harbour Gardens initially was a hospital and rest home; we just opened half of the wing as dementia care on Oct. 15 this year. That was a really good step forward and will attract more residents in that group. We had a waiting list for the dementia wing before we opened. And once it’s full up, we hope we can maintain a waiting list. Lynton Lodge can take 40 hospital level residents; Jervois has a maximum of 46 either rest home or hospital or a mixture. And West Harbour can take up to a total of 74.” David: “We have a number of double rooms, so we can take couples at any of our facilities. Lynton and Jervois, which are actually within minutes of each other, are both old farm houses that have been maintained quite well. Jervois has been added onto a number of times; Lynton has too but its been done in the same style. They are both very nice buildings, inside and out.” David and Rosa Grainger, owners of Sunrise Healthcare