Business View Oceania | Volume 3, Issue 12

53 54 BUSINESS VIEW OCEANIA VOLUME 3, ISSUE 12 BUSINESS VIEW OCEANIA VOLUME 3, ISSUE 12 Everything you need for your pool business is right here. From quality pool products to seamless ordering and fast delivery, Reece Irrigation & Pools have got your back this pool season. Reece Network Advantage 40+ dedicated Reece Irrigation & Pools branches, supported by a national network of more than 400 locations. Expert advice Our knowledgable staff will give you the best advice so you can get the job done. Quality products, whenever you need them The biggest pool brands delivered direct to site, or we can hold stock for when you need it. Easy online ordering Access product info, place orders and keep track of projects on the move with maX. Visit us in-store or online at www.reece.com.au/pools ENCHANTED POOLS A leading company in the pool & wellness industry, Fluidra has been supplying the most trusted pool equipment globally to high-end residential and commercial pool builders, such as Enchanted Pools, since 1969. Fluidra fosters relationships with local pool professionals that go beyond just providing quality and innovative pool equipment. The team at Fluidra Australia & New Zealand offer technical expertise, training and aftersales support to ensure their trade customers are providing the best possible service to pool owners. As a Fluidra Platinum Partner, Enchanted Pools is recognised as an elite pool builder with a strong commitment to delivering quality projects using Fluidra’s globally recognised brands. Matt Adlam, one of the two owners of Enchanted Pools, and previous Managing Director of AstralPool (one of Fluidra’s premium brands), knows first hand Fluidra’s dedication to quality, sustainability and innovation. During his time with AstralPool, Matt oversaw the research and development, design and production of AstralPool equipment at Fluidra Australia’s state-of-the-art manufacturing and distribution facility in Keysborough, Victoria. Fluidra Australia continues to grow globally and locally with the recent acquisition of SR Smith and Sunbather extending their lifestyle offering to pool owners. Together with their pool professional partners, Fluidra is committed to providing the perfect pool experience. ...... For more information, please visit our website www.fluidra.com Enchanted Pools features a number of unique operations that differentiate the company from the rest of the local market, particularly surrounding their time-management, plan availability, and innovative use of technology. Mr. Adlam explains, “One of our biggest defining factors in our space is our use of time, and how quickly we can get a working concept folder to our clients. I can have a customer call with their vision, get to work, and have a draft plan for them in just two hours. Now, the process of engineering still has to go about, which might take two days or so. But our ability to get that initial folder out so quickly cuts down plan time for our clients massively compared to more traditional processes that we see in the market. We also use technology really effectively to streamline that process, which has been of great benefit to us during COVID. Since we hit lockdown very early on in the business, we worked hard to find a solution that would allow us to continue operating and providing concepts when we couldn’t go on site to assess a potential location.” Enchanted Pools has the ability to use Google satellite technology to view potential sites, help create quotes, measure boundaries, identify structures and restrictions, and even place designs that allow clients to envision their pool, all in under three minutes. Enchanted Pools has invested heavily into the training and professional development of their staff and recognises all members of the team as individuals. In line with their values as a family business, management remains flexible and sensitive to staff needs. Mr. Adlam shares, “There’s something really wonderful about being part of a small, tight-knit, family-orientated crew. We don’t want to rule the world here- we do what we do and we do it well, and we are confident in our ability to continue that. So if the team wants to work a few extra hours during the week so that everyone can go home at lunchtime on Fridays, we are more than happy