Business View Oceania | January 2020

53 54 BUSINESS VIEW OCEANIA JANUARY 2020 BUSINESS VIEW OCEANIA JANUARY 2020 BR I ANNA T I LT TRAYS & TOWING PTY LTD We are also a Manheim Auctions rural agent – so we have a compound where all crashed vehicles are kept and auctioned for sale. And we have a workshop which is over 1,000 sq. metres, and a spray booth that can do semi-trailers and trucks, and a wash bay and sandblasting bay. Parts we just buy in as needed; we do our own general maintenance and body repairs but we use all the manufacturer dealerships to do specific servicing.” The northeast side of Tasmania being a mountainous region can present difficulties for vehicle recovery. Many accidents involve rolls down over banks, and there’s always a challenge for the tow drivers of not having room to manoeuvre. The Brianna team has attended truck rollovers where there is timber to be collected; milk tankers where the milk has to be pumped out first before recovering the truck. Every call is a different scenario. As for competition, there are no other tilt tray them. And the transport business grew from there, to the point where we have 13 trucks now.” Towing & Transport and Smash Repair are two different divisions of the business– each with a separate IBAN (International Bank Account Number). Broomhall reports that the transport division (Brianna Tilt Trays and Towing Pty Ltd) did about $2.4 million turnover in 2019 and the body shop (Brianna Bodyworks Pty Ltd) was about $1.8 million. He adds, “The business was based originally on my parents’ property, only five minutes from where we are now in Burnie. The present facility is in an industrial area with offices, customer car parking and staff parking. in 2011, the brothers took over as partners in the business. Broomhall reflects, “My dad started the company as a body shop but, as time went on, the car repair side of the business wasn’t doing well financially, so the decision was made to move into truck smash repairs and towing. We just started saying no to the car insurance work and general customers off the street and concentrated on trucks. At that time, we had one tow truck which basically towed the cars into the body shop for repairs. We decided, instead of doing crash tows, to start moving machinery and access equipment. We began working for Coates Hire (called Wreckair back then) and ended up buying their trucks and doing all their work for www.webstertrucks.com.au We pride ourself on providing exceptional customer service and we welcome the opportunity to service your needs • State-wide coverage with four modern facilities with great access in most cases for B-Double trucks. • Recovery service and 24/7 break down support (ph: 1300 660 975). • Approved Inspection Stations (AIS) for road worthiness certification. • Factory trained technicians. • Quality Certified workshops ISO9001:2015 • Extensive parts coverage of franchisor and all-make products. • Finance solutions for new & used trucks. • A truck range suitable for any application. • In house fabrication of bodies, crane installation (Fassi agents). Webster Trucks offers an extensive range of services: Find us on Facebook