you can influence outcomes through preparation, communication, and personal responsibility. That mindset is reinforced by a supportive, cohesive team structure. While roles are clearly defined, the culture emphasizes stepping in when someone is struggling and treating success as a shared objective. Moir also maintains an open-door policy, encouraging team members to raise issues early, speak candidly, and maintain transparency across the organization Coming from the military, he places particular emphasis on honor, integrity, and trust—traits he prioritizes highly in hiring and leadership development. In high-stakes projects with tight timelines, those characteristics often matter as much as technical skill. SUPPLIER MANAGEMENT AS A DELIVERY STRATEGY ArcStructural’s emphasis on accountability extends beyond its own teams. In steel, no contractor delivers alone—and Moir is direct about the link between supplier performance and his company’s ability to live up to its own promise. “If our motto is deliver without excuse, we can only deliver as well as the people supplying stuff to us,” he explains. The company prioritizes suppliers and subcontractors with proven track records—partners who meet commitments, deliver on time, and treat their word as binding. In an environment where design can lag behind program expectations and multiple trades must interface seamlessly, any slip in materials, transport, shop detailing, or engineering can cascade into downstream delays. As such, ArcStructural places strong value on 18 BUSINESS VIEW OCEANIA VOLUME 08, ISSUE 02
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