learner needs rather than expecting every learner to fit a single model. TRANSITION AND PARENT ENGAGEMENT: “CONCIERGE” ROLES FOR BELONGING To strengthen continuity across this expanded ecosystem, MacKillop has introduced new support roles designed to accompany students and families through every stage.Two standout positions are the Transition Coordinator and the Parent Engagement Officer, described as “concierge roles” in the learning journey. These roles are designed to provide a warm entry point for families at any stage, whether a student begins at a traditional enrolment period or arrives mid-year due to relocation, employment changes, or family circumstances. With industries like mining influencing mobility in the region, MacKillop’s model aims to ensure no student arrives feeling 69 BUSINESS VIEW OCEANIA VOLUME 08, ISSUE 01 MACKILLOP COLLEGE
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