Many clients, impressed by their experience, are eager to recommend Burmah to friends, family, and associates undertaking residential projects. Likewise, architects who value seamless collaboration and quality workmanship often return to Chris and his team, creating a continuous cycle of trusted professional relationships. While digital platforms have become a standard tool for most modern businesses, Burmah uses them more as a visual portfolio than a method of lead generation. “It helps potential clients see what we’ve done once they already know about us, but cold inquiries are rare,” Chris explains. The company’s presence on Instagram and Facebook, alongside a detailed website, serves to reassure clients who are already in conversation or have received a recommendation.These platforms provide transparency and build further trust by showcasing completed projects and in-progress site updates. However, Chris remains clear that the true heart of Burmah’s growth lies in the solid, longstanding relationships that have been built over decades. 56 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 07
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