July-August 2016 Oceania Edition

104 Business View Australia - July - August 2016 “Everything that goes on in a particular load is recorded so there’s no discrepancies. We also use specialized equipment so we can get more volume on our long haul, which offersgreaterprotectionforcustomers’ sensitive freight and increases load margins and minimizes overall costs. Our transport management system also allows us to have traceability of where everything goes as well. Every piece of company equipment has a GPS”, Dean explains. Developing great relationships with clients Though a single recipe for success is virtually impossible, Freight Assist has a few very clear goals, objectives, and corporate ideals that have contributed to its significant growth and great reputation over the years. Dean has a lot of experience in the sector as he has been involved with the transportation industry for years even before he founded Freight Assist. In fact, a considerable portion of his current clients have actually followed him over, once again confirming that building trusting relationships with customers is always beneficial. In fact, Dean places a huge emphasis in customer and supplier relationships.