July-August 2016 Oceania Edition

106 Business View Australia - July - August 2016 contributed to the success of his business. “One of the things that has contributed to our success is that we deliver on our promises. We sell a service and make sure that our customers can receive that service. More importantly, if there is a delay in transit times for whatever reason which may compromise delivery deadlines, our customers are notified immediatelythenextmorning.Although customers are understanding and obliging, sometimes we will go above and beyond and make arrangement to ensure time critical deliveries are maintained where necessary, maintaining communication is a big part of our business as well as relationships with clients”, suggests Dean.