July-August 2016 Oceania Edition

Business View Australia - July - August 2016 113 Metro Victoria and Metro Queensland for clients who prefer this mode of delivery. To meet the growing demand for deliveries to be made for a specific function, Elite has started a door to door courier service. If a wine merchant requires a consignment to be delivered at a specific time to a function venue, Elite can accommodate the request. Storage Elite provides storage solutions to meet every need of its clients. The company’s warehouses are geared to cater to clients who need storage at ambient temperatures as well as those who need climate controlled facilities. Wineries and wine merchants benefit greatly from Elite’s secure warehousing facilities that ensure that the quality of the wine does not deteriorate with storage. The company has devised a proprietary customer service package, EliteTracker, a Warehouse and Transport Management System designed specifically for the wine industry. Elite also uses EzySuite, which is an in-house package providing integrated CRM, document management and business intelligence to deliver seamless interstate and intrastate support for the monitoring of consignments. This high-end software package enables customers to log into Elite’s system and get updates on each bottle of its stock on a real-time basis. The fully integrated electronic facility provided by EliteTracker is extensively used by clients and is one of the chief reasons that they utilise the services of Elite Wine Logistics. EliteTracker has put Elite Wine Logistics firmly in the lead in providing comprehensive warehousing and transportation services to the wine