July-August 2016 Oceania Edition

Business View Australia - July - August 2016 61 AT A GLANCE WHO: All Head Services WHAT: Australia’s leading company in remanufactured and reconditioned cylinder heads WHERE: 21 Technology Circuit, Hallam, Victoria, 3803 WEBSITE: allhead.com.au Voula Haig, General Manager, and Richard Wells, Production Manager, talked to us about the business, the changes they have witnessed, and the details of how the company operates. Three years ago, Graham Van Damme bought the company and brought with him an experienced team of advisors and executive members. After the acquisition was completed, Graham and his team completely restructured All Head Services through a variety of initiatives. They rebuilt the financial modeling, looked at how the company did things before and then revised every single policy and aspect of it for better utilization and to provide a better product and service to their customers. Soon after, the company moved to a modern, dedicated complex in Hallam with sections for each part of the business. An example of that is the computer system which is integrated to the whole factory. This ensures that each department can easily communicate with one another and that the company is making exactly what it needs and also sells exactly what its customers are demanding. By revolutionizing the business’s operations and establishing a modern interpretation of the company, they