July-August 2016 Oceania Edition

Business View Australia - July - August 2016 63 simultaneously ensured that it could continue to grow. A collaborative approach to business The acquisition brought a host of changes to the company’s day-to- day operations, particularly through people likeVoulaasher role is toensure that everything is running smoothly. To do that, she organizes something that she likes to call “daily huddles”. A maintenance huddle, for instance, will include an in-depth discussion of the daily operations, including any issues that may need to be resolved quickly. On the other hand, a huddle with dispatch ensures that deliveries are on time and that any problems are amended immediately or handled in some way. Then, a huddle with the sales team would confirm the issues of the day and ensured that nothing stands in the way of daily operations. If a delivery is late, for example, the sales team will always know about it so that it can communicate better with the customers. Communication and co-operation are two of the strongest pillars which the company has been built upon. Everyone in the company has a voice because their experience has shown that this is the best way to handle things. When something goes wrong, the right people get notified