Business View Oceania - June 2024

significantly in acquiring an ECG machine, marking a significant advancement in its diagnostic capabilities. This purchase was driven by the efforts of a senior clinician pursuing a Master’s degree in small animal medicine with a particular focus on cardiac health. “Having advanced diagnostic tools like the ECG machine allows us to offer more specialized and accurate care,” Dr. Nicole Swan explains. The leap in technology means that veterinarians at the practice can now deliver more informed and effective treatments, ultimately improving patient outcomes. In addition to the ECG machine, Swans Veterinary Services is upgrading its in-house laboratory equipment to state-of-the-art IDEXX machines. The strategic decision embraces cutting-edge technology, enhancing the accuracy and scope of diagnostic testing available at the practice. IDEX machines are known for their superior diagnostic precision and ability to offer a broader range of tailored testing options, significantly benefiting routine check-ups and complex medical cases. response to increasing demand for dental services. Additionally, it has upgraded its online booking system to PAWs, enabling clients to manage their information and appointments online. One notable expansion in services is the introduction of rehabilitation therapy. Spearheaded by one of their nurses, Brad Dunn, who is interested in rehabilitation, the practice now offers laser treatments and other rehab services, particularly for post-operative and senior pets. The new service has been well-received, adding a fulfilling dimension to Dunns’ role. “Rehabilitation has been a fantastic addition to our practice,” Dr. Swan remarks. “It’s rewarding to see its positive impact on our patients’ recovery and quality of life.” ADVANCED DIAGNOSTIC TOOLS Swans Veterinary Services recently invested Your all-in-one solution. Training and consulting Veterinary instrumentation Distribution Technology Consumables Provet would like to thank Swans Veterinary Services Team for their business partnership, as well as their highly valued support to the community and to the animal health industry. Equipment and servicing 38 BUSINESS VIEW OCEANIA VOLUME 06, ISSUE 06