Business View Oceania | March 2020

41 42 BUSINESS VIEW OCEANIA MARCH 2020 BUSINESS VIEW OCEANIA MARCH 2020 Delivering better value IT Support & service Cloud Services & Mitigation • Managed IT • Voice Over IP Support & Installation www.qcomp.co.nz | 04 234 8879 | Strathmore Park, Wellington 6022 TE HOPA I HOME AND HOSP I TAL Home and Hospital. According to Te Hopai General Manager, Pakize Sari, “Mukesh is very responsive to the needs of our facility. He gives us good advice and service in all situations and follows through on agreed work timelines. The strength of Mukesh is in his knowledge and, most importantly, his availability on site and remotely; whatever is appropriate to respond to the needs of our staff and in effecting the annual maintenance plan. When he is not personally available, he arranges for cover for us from within Quantum Computers and they in turn have been very responsive. We have been working with Quantum Computers for 10 years and in that time Mukesh has brought us from a basic computer system (with only five non- networked computers) to an integrated system as well as aged care specific systems such as the resident management system and the medication management system. We strongly recommend Mukesh and Quantum Computers to other organisations/clients.” Te Hopai was built on a small hilly piece of land right next to Wellington Hospital on two different building platforms. On one part of the site is a fully organised kitchen that caters for all the meals. There are a number of large and small lounges accessible throughout the facilities, where residents participate in activities such as arts and crafts and poetry readings. And wonderful outdoor spaces and beautiful garden areas that enhance the welcoming homely atmosphere. Being so close to the hospital has its benefits and drawbacks. According to Stewart, “Sometimes we’re incredibly convenient for the hospital to give us all of their incredibly acute cases. One of the dangers of being really successful is we are the go-to organisation for all the tough ones. That can be very challenging for our staff. But it is very helpful and it means we are always able to access the hospital facilities very quickly. Although there is a hospice across the road from us, the reality is that more people come to end their days in our General Manager, Pakize Sari