Business View Oceania - Mar 2024

business. We can facilitate pretty much everything for the backyard concept surrounding the pool from design, project management, and pool additions or upgrades- and if we don’t do it, we have a close partnership with someone who does.” Enchanted Pools features a number of unique operations that differentiate the company from the rest of the local market, particularly surrounding their time-management, plan availability, and innovative use of technology. Mr. Adlam explains, “One of our biggest defining factors in our space is our use of time, and how quickly we can get a working concept folder to our clients. I can have a customer call with their vision, get to work, and have a draft plan for them in just two hours. Now, the process of engineering still has to go about, which might take two days or so. But our ability to get that initial folder out so quickly cuts down plan time for our clients massively compared to more traditional processes that we see in the market. We also use technology really effectively to streamline that process, which has been of great benefit to us during COVID. Since we hit lockdown very early on in the business, we worked hard to find a solution that would allow us to continue operating and providing concepts 23 BUSINESS VIEW CARIBBEAN VOLUME 06, ISSUE 03 ENCHANTED POOLS