Business View Oceania - Mar 2024

other organisations/clients.” Te Hopai was built on a small hilly piece of land right next to Wellington Hospital on two different building platforms. On one part of the site is a fully organised kitchen that caters for all the meals. There are a number of large and small lounges accessible throughout the facilities, where residents participate in activities such as arts and crafts and poetry readings. And wonderful outdoor spaces and beautiful garden areas that enhance the welcoming homely atmosphere. Being so close to the hospital has its benefits and drawbacks.According to Stewart, “Sometimes we’re incredibly convenient for the hospital to give us all of their incredibly acute cases. One of the dangers of being really successful is we are the go-to organisation for all the tough ones. That can be very challenging for our staff. But it is very helpful and it means we are always able to access the hospital facilities very quickly. Although there is a hospice across the road from us, the reality is that more people come to end their days in our facility than the hospice.” Te Hopai caregivers are now paid according to their qualifications in level three and level four. And the facility is one of the highest level four qualified organisations in Wellington and probably outside the region. Staff members take great pride in their education and they are encouraged to take level three and level four dementia-specific training. As Sari explains, “We are using Altura online staff training based on the new Australian standards, so we’re quite excited about that. Staff can log 74 BUSINESS VIEW CARIBBEAN VOLUME 06, ISSUE 03 TE HOPAI HOME & HOSPI TAL