Business View Oceania | May 2021

17 18 BUSINESS VIEW OCEANIA MAY 2021 BUSINESS VIEW OCEANIA MAY 2021 YOUR HVAC SOLUTIONS PARTNER CARRIER AUSTRALIA PTY LTD Products © 2020 Carrier. All Rights Reserved. Toshiba is our JV partner and trademark is used with permission. For more information, please contact your local Carrier Expert: australia@carrier.com 1300 130 750 Repair Services • Start-up & Extended Warranty • Repairs & Emergency Services • 24/7 Service Call Centre Strategic maintenance milestones with comprehensive inspection and overhaul for a trouble-free equipment life. Retrofit, Upgrades & Modernisation • Green-based Seminar & Webinar • Refrigerant Management • Health Building Assessments • Financing Options • Rental Chillers Optimize plant operations with sustainable energy through design & certification, auditing and energy analysis tools. Control Services • Advanced Energy Saving Control Solutions • Carrier Smart Service • Control Service Agreements Technology-enabled controls using latest proven software for optimal operating parameters. Maintenance Services • Chiller Lifecycle Service • Predictive Maintenance • BluEdge Tiered Offering Maintenance packages compatible with specifications and compliant to Australia’s legislation. Retail Data Centres Commercial Hotels Healthcare Education Equipment Purchase Repairs & Predictive Maintenance Installation Start-up Warranty Service Agreements Parts Replacement Emergency Rental Solutions Modifications SERVICE APPROACH SOLUTIONS C . I . MA INTENANCE SERV I CES and security, to engineering, all the trades – electrical, mechanical, hydraulics, etc.– as well as pest control and fire services. Dayle Silcock, General Manager of C.I. Maintenance Services, explains, “The nature of our business is to provide a quality service to our clients, and being on a remote island that could mean anything. Essentially, we develop solutions for them. In terms of growing the business, we look at the services we currently provide to customers and what other services they need, that could be better sourced from a local provider. For example, there are some mainland providers that supply more operational type services for the assets, as opposed to maintaining it, which is what we do. So, it’s an opportunity we would consider for future growth.” Much of the company’s growth and success is due to an emphasis on building strong relationships with their customers. Over the the Island, pilotage services and a shipping business. The company operates on Christmas Island and has Corporate Headquarters in Perth, Western Australia; Agri-businesses and Fertilizer Production in Malaysia and New Zealand; and Logistics and distribution networks in Singapore and Malaysia. Formed in 2007, C.I. Maintenance Services (CIMS) is an integral, wholly-owned subsidiary of PRL that covers Facility Management, Cleaning, Grounds Maintenance, Construction, Demolition, Trade Services and Project Management to a range of key Government clients on Christmas and Cocos Island. Key clients include Australian Border Force and Federal and State Government departments plus large national private companies. CIMS is led by an outstanding team with extensive experience in asset and facilities management, mining, construction, security and project management. The result is unparalleled service and performance delivery to customers. Nicholas Gan, COO at Phosphate Resources Limited (PRL), recounts, “CIMS is part of the Phosphate Resources Limited group (PRL), which started operating on Christmas Island in 1990, primarily around phosphate mining – phosphate being a mineral that goes into fertilizer for agriculture. Over three decades, the company has diversified its interests, with a really strong presence on Christmas Island. One of the businesses we started was an asset maintenance business, called C.I. Maintenance Services. It began with some small asset maintenance contracts and quickly evolved into managing a range of government assets on Christmas Island. We now manage a large proportion of the Commonwealth assets on the island.” PRL being the biggest private employer on the island and having a large cohort of skilled tradespersons, it was a natural fit for CIMS to get into asset maintenance and provide a range of services to the Commonwealth. CIMS covers a full suite of maintenance services, from cleaning