TWO GENERATIONS, ONE VISION: MASTERING THE ART OF BESPOKE HOMES MAY 2025 VOL 07 BUSINESS VIEW OCEANIA ALSO IN THIS ISSUE BLUE RIBBON HOMES • BURMAH CONSTRUCTIONS CHATEAU ARCHITECTS + BUILDERS
WWW.BUSINESSVIEWMAGAZINE.COM Email for all inquiries: info@businessviewmagazine.com 2422 Palm Ridge Road, Suite 820 Sanibel FL, 33957 239.220.5554 CONTACT US TITLE SPONSORS GREAT NEWS! Business View Publishing was named to the 2020 Inc. 5000 list of America’s Fastest-Growing Private Companies! Read the press release Editor in Chief Karen Surca Research Directors Mike Luchetta Dylan Tenbrink Contributing Writers Dan Macharia Veronica Enair Director of Production Jared Ali Director of Marketing Nora Saliken Director of Administration Michelle Siewah Digital Strategist Jon Bartlow Art Director Renée Yearwood Managing Director Alexander Wynne-Jones COO Matthew Mitchell Executive Publisher / CEO Marcus VandenBrink 1 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
EDITOR’S NOTES Despite a little uncertainty with events globally, the Oceania region has much to be optimistic about. With real estate indicators still strong and tourism and hospitality showing continued strength, companies and organisations across the region are on an upward trajectory. As we look ahead to business growth across Australia and New Zealand, it is clear that there are good things around the corner and these organizations are not shying away from implementing initiatives that are sealing their continued success. Here at Business View, we have been busy dissecting the recipe for success for those entities we were fortunate to profile this month, and are privileged to give an inside view of the business models making them tick. As always, our editorial team looks forward to bringing you exciting developments across all business sectors in the region, and we enjoy producing leading sector-focused features that engage and inform our valued business readership. May’s issue takes you on a journey into the workings of AJP Construction and Blue Ribbon Homes. With new home construction faring well, both of these leading home builders have seized on a favorable market and offer leading construction options as well as creative design aesthetics in an ever competitive sector. Business View also sat down with Burmah Constructions and Chateau Architect & Builders. With unique, cutting edge and creative offerings, these construction giants are thriving well into 2025. Business View was also privileged to interview the management team with National Convention Center Canberra. An impressive facility that continually draws in many to see events and attend conferences, this convention center remains one to watch while it embraces a leading future. As we continue to bring you features covering the very best in business developments across the Oceania region, we hope that our valued business leaders learn a little something new about their relevant business sector, as well as key developments in other industry sectors that may help drive their business model forward. Karen Surca Editor in Chief Dear Readers, 2 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
VOLUME 07, ISSUE 05 13 AJP CONSTRUCTIONS Reshaping Residential Design 23 BLUE RIBBON HOMES Homes with Heart 33 BURMAH CONSTRUCTIONS Built to Last: The Value of Loyalty, Leadership, and Precision 43 CHATEAU ARCHITECTS + BUILDERS Two Generations, One Vision: Mastering the Art of Bespoke Homes COVER CHATEAU ARCHITECTS + BUILDERS 2 EDITOR’S NOTES 5 OPENING LINES CONSTRUCTION BLUE RIBBON HOMES 23 3 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
59 59 NATIONAL CONVENTION CENTRE CANBERRA Inside the Vision for a Global-Scale Convention Centre FACILITIES MANAGEMENT The articles in this publication are for information purposes only. Business View Publishing assumes no liability or responsibility for any inaccurate, delayed, or incomplete information, nor for any actions taken in reliance thereon. The information contained about each individual or organization has been provided by such individual or organization without verification by us. The opinion expressed in each article is that of its author and does not necessarily reflect the opinion of Business View Publishing. NATIONAL CONVENTION CENTRE CANBERRA 4 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
EUROPEAN MARKET RECOGNISES QUEENSLAND IS OPEN FOR BUSINESS: JANETZKI Source: arr.news, News Editor, First Published May 26th, 2025 The Crisafulli Government has restored Queensland’s position as a place to invest by being the first State to issue a euro-denominated benchmark bond. This month, the State’s central financing authority, Queensland Treasury Corporation (QTC) issued a new EUR 1.25 billion (~AUD 2.15 billion) benchmark bond, receiving significant demand with orders more than seven times the issuance amount. The landmark deal was a topic of discussion during a meeting with State and Territory Treasurers last Friday (23 May). Treasurer David Janetzki said with global uncertainty at an all-time high, the Crisafulli Government had re-established Queensland as a low-risk investment option. “The broad-based interest in the deal demonstrates the European market recognises we are open for business and it underscores the global appeal of the State’s financial stability and long-term growth prospects,” Mr Janetzki said. Opening Lines 5 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
“Foreign currency issuance aims to attract new investors and potentially allows QTC to tap into different pools of money of existing investors.” Ms Buckley said the transaction followed positive feedback and interest received during a QTC roadshow with investors in the UK and Europe earlier this year. “A diversified and well-managed long-term funding program ensures we can continue to invest in vital infrastructure and services including the Olympics, drive economic growth and improve the quality of life for all Queenslanders.” QTC’s Acting CEO Susan Buckley highlighted the strategic importance of the deal. “Issuing in non-Australian dollars has been an important evolution in QTC’s long term funding strategy and is aligned with our strategic goal to diversify and expand our investor base,” Ms Buckley said. 6 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
OPENING LINES ROY BUTLER MP ACTION LEADS NEW GUIDE FOR COUNCILS Source: arr.news, Krista Schade, First Published May 26th, 2025 A new guide for New South Wales councils is set to strengthen consultation practices with regional, rural and remote communities. The guide is designed to build stronger regional communities by delivering solutions tailored to local communities and informed by local knowledge and follows the introduction of the Regional Communities (Consultation Standards) Act 2024, by Independent Member for Barwon, Roy Butler. The Member for Barwon worked with the government to address the barriers which have historically faced regional engagement with government consultations, including population sparsity, and digital disadvantages. Mr Butler said that regional communities know what they need but feel disadvantaged by current consultation processes, including a reliance on digital channels, or consultation conducted during harvest. “While not all projects will reflect every view, consultation should be done to give regional, rural and remote communities a fair chance to share their input, which is what this guide will now ensure,” Mr Butler said. “The guide will significantly reduce the risk of tickthe-box disingenuous consultation occurring or bad decisions being forced on vulnerable communities.” The Regional Communities Consultation Guide outlines the State Government’s approach to consulting with regional, rural and remote communities, including Aboriginal communities, to make better decisions and improve the lives of people across New South Wales. In a state first this legislation enshrines that compliance with the guide is required for certain consultations, setting a clear standard that those affected by decisions should be involved in the decision-making process. The guide is informed by in-depth stakeholder engagement across regional and rural communities, to ensure the priorities and expectations of regional, rural and remote communities are reflected. This included direct engagement with peak organisations including the NSW Aboriginal Land Council, Local Government NSW, the Country Mayors Association, the Riverina and Murray Joint Organisation and the Central NSW Joint Organisation. Further, around 200 stakeholders participated in 7 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
eight regional listening sessions held in Broken Hill, Wagga Wagga, Nowra, Lismore, Port Macquarie, Newcastle, Narrabri and Bourke. Premier of New South Wales, Chris Minns, said that no-one knows what a local community needs better than the people who actually call that place home. “That’s what this is about, ensuring that the people impacted by the decisions we make are a part of the decision-making process,” Minns said. “It’s a commonsense step, which I’m grateful Roy brought to the table because I genuinely think our state will be stronger for it. “Every community is different, from large regional centres to small remote villages and the people within these communities are equally different and diverse too, our engagement and solutions as a government should reflect that.” New South Wales Minister for Agriculture, Regional NSW and Western NSW, Tara Moriarty, said that this guide – underpinned by transparency, accountability and best practice – is a reflection of what regional, rural and remote communities have said they want from NSW Government agencies. “Effective community and stakeholder engagement is fundamental to good governance. “This new guide demonstrates our commitment to improving consultation practices.” 8 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
OPENING LINES CONNECTIVE LAUNCHES CYBERSECURITY TRAINING TO PROTECT BROKERS AND CLIENTS Source: www.brokernews.com.au/, Mina Martin, First Published May 27th, 2025 As cyber threats against small businesses surge, mortgage aggregator Connective has partnered with global cybersecurity leader Mimecast to deliver cyber awareness training for brokers across Australia. The initiative comes amid a rise in sophisticated, AI-driven attacks that threaten sensitive client data and disrupt broker operations. In 2024, the Office of the Australian Information Commissioner (OAIC) reported 1,113 data breaches - a 25% increase on the previous year - highlighting the growing risks facing businesses and individuals. “Using Mimecast for our brokers was an easy decision,” said Connective CIO Ashley Jackson (pictured). “It is the same tool we use internally to upskill our employees and aligns perfectly with our approach to cybersecurity – practical, proactive, and peoplefocused.” With limited in-house cybersecurity resources, brokers are especially vulnerable. Mimecast’s research showed more than 50% of Australian businesses faced a cyberattack in 2024, with 36% of incidents generated using AI. Garrett O’Hara, senior director of solutions engineering at Mimecast, warned that “smaller businesses have become prime targets due to a lack of training and infrastructure.” “Human error remains a huge challenge,” O’Hara said. “Identifying, assessing and mitigating these risks should be a priority for Australian businesses.” Connective’s cyber program is available via its Learning Management System and includes a Cyber Security Hub with response guides, checklists, and 9 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
self-assessment tools.Training modules are tailored to broker-specific vulnerabilities and designed for quick, actionable learning. “The cyber training is crafted to be relevant, engaging, and time efficient,” Jackson said. “It emphasises the basics, which remain the cornerstone of good cybersecurity.” The broker response has been strong. Within 15 minutes of launch in April, 150 brokers had already signed up. Over half of those who started completed all modules in a single sitting. “This is not about fear-mongering,” Jackson said.“It’s about preparing brokers for the realities of today’s digital environment.” To support the training, Connective has also released a five-point cybersecurity health check to help brokers strengthen their defences: 1. Enable multi-factor authentication (MFA): Use authenticator apps over SMS and never share codes. 2. Strengthen password management: Use a reputable password manager and avoid reusing passwords. 3. Keep systems updated: Install updates and antivirus patches promptly. 4. Improve data control: Know where data lives, restrict access, and use encrypted cloud storage. 5. Mandate cyber awareness training: Ensure all team members are trained to spot and respond to cyber threats. “Education is the first and most critical line of defense,” Jackson added.“This is about giving brokers clear, actionable knowledge.” With this rollout, Connective is setting a new standard for cyber resilience in the broking industry. 10 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
AJP CONSTRUCTIONS RESHAPING RESIDENTIAL DESIGN construction BLUE RIBBON HOMES HOMES WITH HEART 11 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
BURMAH CONSTRUCTIONS BUILT TO LAST: THE VALUE OF LOYALTY, LEADERSHIP, AND PRECISION CHATEAU ARCHITECTS + BUILDERS TWO GENERATIONS, ONE VISION: MASTERING THE ART OF BESPOKE HOMES 12 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
RESHAPING RES DESIGN AJP CONSTRUCTIONS TIMBER INNOVATION LEADS TO TOP DESIGN BUILDS AT A GLANCE AJP CONSTRUCTIONS WHAT: A Sydney-based residential building company specialising in high-end architectural homes and sustainable construction methods, particularly using cross-laminated timber (CLT). WHERE: Sydney, Australia WEBSITE: www.ajpconstructions.com.au 13 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
SIDENTIAL AJP Constructions has quietly built a reputation as one of Sydney’s most forwardthinking residential builders, combining technical precision, architectural excellence, and a commitment to sustainable materials. Under the leadership of Founder and Director Andrew Payton, the boutique firm has carved out a distinct niche in high-end residential construction, with a particular expertise in cross-laminated timber (CLT) and detail-driven project delivery. 14 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
Founded in 2011 and based in New South Wales, AJP has become a trusted name among architects and homeowners alike, renowned for undertaking complex, design-led builds that require exceptional craftsmanship and innovative approaches. NICHE MARKET LEADER “I started the company in 2011 as a bit of a one-man band,” says Payton. “We grew from there, but it was always a sustained effort.” Like many builders, AJP began with smaller projects before steadily gaining traction and taking on more complex work. But unlike many, Payton wasn’t content to grow in size—he focused on growing in focus. After early expansion, including hiring a team and managing multiple projects at once, Payton made an important decision in 2017-2018 that would steer the company in a new, more intentional direction. “We brought a coach on board and started working on our marketing and internal systems. That’s when we began zoning in on our niche and decided to be very clear about the kind of work we wanted to take on,” Payton explains.“That was probably where we saw the most controlled growth in the shortest amount of time.” QUALITY OVER QUANTITY, BY DESIGN Today,AJP Constructions is recognized for producing high-end architectural homes that emphasize clean finishes, intricate details, and the highest level of craftsmanship. The company typically manages three to four projects at a time, enabling it to fully commit to the exacting standards its clients—and architects—expect. “Our work is mainly new builds or large-scale renovations with a lot of detail,” says Payton.“We’re talking about knockdown-rebuilds with minimal clearances, flush finishes, and refined architectural elements. Every millimetre counts.” This disciplined approach to execution sets AJP apart. Rather than scaling for volume, Payton has chosen to keep the team small and elite, typically comprising between 13 and 15 employees, while bringing in trusted subcontractors as needed for specific tasks, such as cladding and carpentry. “We’ve had opportunities to grow more, but we’re not interested in chasing volume,” Payton says.“We’d rather have a manageable workload and do each project well.” CRAFTSMANSHIP ON DISPLAY When asked about a standout project that reflects AJP’s attention to detail and signature style, Payton points to a recently completed home in North 15 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 AJP CONSTRUCTIONS
brings to the table: blending deep respect for architectural intent with construction techniques that elevate both form and function. CROSS-LAMINATED TIMBER IN RESIDENTIAL BUILDS One of the most critical innovations AJP has championed is cross-laminated timber (CLT). This prefabricated, solid-wood panel system has been Bondi—a striking three-storey build created in collaboration with Mather Bear Architects. “It was a full CLT build, and we’re really proud of it,” Payton says. “The finishes were extremely tricky— flush reveals, tight tolerances, not a lot of room for error. But the result speaks for itself.” Projects like this illustrate the unique value AJP 16 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
widely used in commercial buildings but is only recently gaining traction in residential construction. “We started using CLT in 2017, and since then we’ve done numerous builds with it,” Payton explains.“It’s our specialty now.” CLT panels are engineered off-site and arrive ready to assemble, significantly reducing build time while improving precision and minimizing waste. This technology aligns with AJP’s values, both in terms of quality and sustainability. “There’s far less on-site labour required, and because everything is prefabricated, there’s a lot less waste,” Payton says. “Plus, CLT is carbon negative—it stores more carbon than it emits in its production and installation. That’s a big win for sustainability.” 17 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 AJP CONSTRUCTIONS
DIGITAL TOOLS FOR SMARTER CONSTRUCTION Alongside CLT, AJP Constructions has invested in advanced construction technology to maintain quality and mitigate risk. Specifically, the use of Building Information Modeling (BIM) has become a critical component of their process. “When we did our first CLT project, it was very analog,” Payton recalls.“We were measuring on-site, and there was a lot of room for error. Now, we use BIM to model the whole build and detect clashes between building components before anything goes to manufacturing.” The result is a streamlined process that saves time, reduces rework, and ensures that every element of the structure, from the smallest detail to the largest, is fully coordinated. AJP also incorporates 3D laser scanning and point cloud modeling for renovation projects. “When you’re trying to integrate a prefab structure with an old building, the existing conditions have to be mapped exactly,” Payton explains.“That’s where this technology helps.” THE STRENGTH OF A COLLABORATIVE TEAM While technology plays a key role in AJP’s process, Payton emphasizes that none of it matters without the right people. The team is small, close-knit, and Elevate Your Space with Bespoke Timber Craftsmanship At Shamrock Joinery, we specialise in crafting custom timber windows and doors that seamlessly blend with your home's unique character. Our expert team is dedicated to delivering exceptional quality and personalised service, ensuring your vision becomes a lasting reality. Discover the difference of tailored timber solutions—visit shamrockjoinery.com.au or call us at 02 7251 9079 18 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
united by a shared commitment to craftsmanship. “We want people who are in it for the long haul,” Payton says.“People who share the vision, understand the quality we expect, and want to grow with us.” Even when team members eventually branch off to start their own businesses—a natural outcome for ambitious tradespeople—Payton sees it as a positive reflection of the culture he’s built.“We support them in that. The goal is to create an environment where people learn, develop, and then pass that experience on, whether that’s with us or elsewhere.” This same philosophy extends to subcontractors and suppliers.AJP maintains long-term relationships with key partners to ensure consistency and trust across all projects. “Everyone we work with—architects, engineers, subcontractors—we try to keep working with the same people. They get to know our standards, and we know how they operate. That continuity reduces friction on-site.” EARLY ENGAGEMENT FOR A COMPETITIVE ADVANTAGE Another key to AJP’s success is its approach to project 19 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 AJP CONSTRUCTIONS
engagement. Unlike many builders who come into the process after designs are finalized, AJP prefers to be involved from the earliest stages. “Most of our projects are done through early contractor involvement,” says Payton. “That means the client brings us in alongside the architect and engineer from the beginning, so we can help shape the project from a buildability standpoint.” This upfront collaboration saves time and money, especially in today’s volatile economic environment. “Prices have gone through the roof in recent years. If you design a home without understanding the build costs, you might end up with something you can’t afford,” Payton explains.“With early involvement, we can run real-time costing and catch issues early, so you don’t have to redesign later or resubmit to the council. It’s just a smarter way to build.” SUSTAINABILITY AS A GUIDING PRINCIPLE Sustainability is a core value at AJP Constructions, extending beyond the use of Cross-Laminated Timber (CLT). The team continually seeks ways to reduce its environmental impact through informed material choices, effective waste management, and intelligent design. 20 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
“There are so many different directions you can take when it comes to sustainability,” says Payton. “We’re always learning, always evolving. But CLT has been a big step in the right direction for us. It drastically reduces waste and offers a healthier indoor environment.” The company also prioritizes durability and longevity in its builds, thereby minimizing the need for future renovations or repairs and contributing to a longer lifecycle for the homes it creates. AWARD-WINNING WORK AND INDUSTRY RECOGNITION Over the years, AJP’s commitment to excellence has been recognized by industry bodies across the country.The company submits to the Master Builders Association of New South Wales (MBA NSW) awards annually and has received multiple accolades. “We’ve been very fortunate to be successful in quite a few entries,” says Payton. “But it’s more than just a trophy—it gives the team something to strive for. When our team knows the judges are going to walk through the project, they push themselves even harder to make sure every finish is perfect.” AJP’s awards include wins in categories such as Housing Alterations/Additions, and Payton himself was named MBA’s National Young Builder of the Year—a significant endorsement of his leadership in the next generation of Australian construction. EXPANDING VISION, SUSTAINING QUALITY With 2025 underway,AJP Construction is focused on deepening its expertise and expanding its impact, all while maintaining its commitment to quality. “We’re just scratching the surface of what’s possible with CLT and BIM,” Payton says. “There’s still so much room to improve how we’re utilizing these systems—to make builds faster, more efficient, and more sustainable.” Beyond project execution, the company is also exploring the possibility of becoming more involved in property development, creating beautifully designed, sustainably built homes under its own banner. 21 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 AJP CONSTRUCTIONS
PREFERRED VENDOR/PARTNER n Shamrock Joinery www.shamrockjoinery.com.au Shamrock Joinery is redefining Australian craftsmanship with high-performance timber windows and doors. From heritage to contemporary designs, our award-winning Eco Logic® range delivers superior thermal performance using premium materials. Proudly Australian-made, we’re committed to innovation, sustainability, and protecting local manufacturing while setting a new benchmark for quality in the built environment. “We’d love to take the lead on some developments ourselves,” Payton reveals. “It would be an opportunity to showcase what’s possible when design, sustainability, and craftsmanship all come together.” 22 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
BLUE RIBBON HOMES LEADING THE CUSTOM HOME AT A GLANCE BLUE RIBBON HOMES WHAT: A long-established custom home builder based in Coffs Harbour, specialising in bespoke designs that harmonise with clients’ lifestyles, budgets, and the unique characteristics of their land. WHERE: Coffs Harbour South, NSW, Australia WEBSITE: www.blueribbonhomes.com.au HOMES WIT 23 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
In 1988, a modest garage in Coffs Harbour served as the launchpad for what would become one of the region’s most respected custom home building companies. That year, a small team of three or four craftsmen, including one of the original directors, laid the foundation for Blue Ribbon Homes. “They started initially doing kit homes, specialising in attic-style kits,” says Phil Grace, now one of two owners of Blue Ribbon Homes. “These were small two-story kits they assembled and sent out.” COMPETITION TH HEART 24 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
What began as a simple operation quickly expanded as demand grew—not only for materials but for hands-on construction. Clients started asking the small team to assemble the kits on-site. This shift marked the company’s move into full-scale project building, and soon they were offering a catalogue of standard plans, functioning more like traditional project home builders. From there the company transitioned to more bespoke design and construct homes under the guidance of our original founder, Bruce Ellem. That evolution eventually led to a significant turning point in 2006. “Our original owner retired in 2006, and a couple of us bought the company from him,” Phil shares. “The transition went pretty smoothly, and we’ve had it since then. Now there are two directors—myself and Greg Bull—and we now service a purely bespoke design and construct segment in the Coffs Harbour area.” TAILORED DESIGNS FOR EVERY TERRAIN “A lot of the blocks we were building on weren’t level or standard,” Phil says. “People needed homes that would work on sloping sites or uniquely shaped land. So, we continued to develop the custom design and construct model, as we had been mentored to do by Bruce.” From that point on, Blue Ribbon Homes focused almost entirely on bespoke home designs, tailored to both the property and the client’s lifestyle.Although the company still maintains a set of standard plans for reference, they serve more as a pricing and inspiration guide than a final product.The real work begins once the client’s block is evaluated, and the ideas start flowing. “We do everything pretty much design and construct now,” Phil explains. “The brochure gives people an idea of size and price, but after that, we’re working from the ground up.” ACCESSIBILITY BY DESIGN Among the company’s early innovations was its proactive adoption of Livable Housing Design Guidelines.“About 2010, a voluntary code came out aimed at making homes more accessible,” Phil recalls. “We jumped on board immediately—our designs 25 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BLUE RIBBON HOMES
already had wide hallways and practical layouts, so we just increased our standard door sizes and made a few other tweaks.” That foresight has paid off.As of 2025, only a handful of New South Wales councils enforce these standards, but Blue Ribbon Homes is already ahead of the curve. “We expect it’ll become statewide soon, and we’ve been ready for over a decade.” WHERE PRACTICALITY MEETS STYLE When it comes to integrating new trends, Phil keeps his builder’s hat firmly on.“Most of the real changes in homes come from selections—fittings, finishes, tapware,” he says. “But for the core design, we stay practical. I’m a builder, a carpenter by trade. If you can’t build it, there’s no point designing it.” That pragmatic approach keeps projects economical while still offering room for creativity. “Everyone wants a little architectural flair,” Phil adds. “No one wants to live in a tissue box.” RELATIONSHIPS THAT BUILD CONFIDENCE Blue Ribbon Homes offers a deeply personal and highly involved client experience. With just four staff in the office and a display home hostess, the company prioritises direct contact between the client and the designer—in this case, Phil himself. “I do all the design and sales work,” he says. “When we’re discussing plans, clients are talking directly to the person who’s sketching and pricing. It makes everything clearer and less stressful.” This approach leads to faster decisions, better accuracy, and a rapport that builds naturally over time. “By the time clients are ready to sign, they’re comfortable,” Phil says.“We’ve already been through a lot together.” On the construction side, accessibility remains a priority. Phils construction manager, Ben Smith, is known for his obsessive attention to detail—and his willingness to take client calls well outside regular hours. “He’s up at 4 a.m. and on site by 5,” Phil says.“He’s probably the best we’ve ever had on the ground.” 26 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
LOYAL TRADES, TRUSTED RESULTS The secret to Blue Ribbon’s quality isn’t just process—it’s people.“That’s what sets us apart,” Phil emphasises.“Our team. Ben’s the best I’ve seen. Our admin is meticulous. Everyone here is exceptional.” This extends to their tradespeople, many of whom have worked with Blue Ribbon for decades. “We’re up to our third-generation plumber now,” Phil says. “Tradesmen need to leave the area or retire before they stop working with us.” The benefits of these long-term relationships go beyond the build itself. When clients need postconstruction support, Blue Ribbon’s network is ready. “We go beyond statutory warranties,” Phil explains.“If 27 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BLUE RIBBON HOMES
something needs fixing and it’s no longer technically our responsibility, we’ll still resolve the issue.” This loyalty extends both ways. Because the company pays its bills on time and treats its suppliers well, Blue Ribbon often gets priority access to materials—a crucial advantage during recent supply chain disruptions. “When frames and trusses were taking three months, we were getting them in a month and a half. That’s thanks to those relationships.” THE CHALLENGE OF RISING COSTS Still, the construction industry hasn’t been without its challenges, particularly in recent years. The combination of global supply chain disruptions, labour shortages, and escalating material costs has created a volatile environment for builders across the country. “Margins slipped,” Phil admits. “It hit our clients hard. But we ordered ahead, and our relationships helped us through. We didn’t get burned like some others did.” Phil credits much of their resilience to planning and deeply rooted relationships with trusted suppliers. “We had a system in place that meant we were ordering materials well in advance, even before the disruptions hit,” he explains. “Because we’ve been working with the same suppliers for years and we always pay on time, they looked after us. We were able to avoid major delays that set many other builders back by months.” 28 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
While clients did feel the effects through higher prices and shifting expectations, Blue Ribbon maintained transparency throughout the process. “We communicated every change,” Phil adds. “It’s not just about building homes—it’s about managing trust.” SCALING BACK TO DO MORE While many businesses chase growth through expansion into new markets, Blue Ribbon has intentionally narrowed its geographic scope in recent years.“We used to operate as far as Tamworth, Moree, Port Macquarie,” Phil says.“Now we just focus on the Coffs Coast.” The decision to scale back wasn’t a retreat but a strategic recalibration. “It’s about managing what we can and doing it well,” he explains.“We know our region, we know our trades, and we know our clients. That allows us to deliver an experience that larger operations can’t replicate.” By concentrating its operations within a more manageable radius, Blue Ribbon has been able to ensure every build receives the attention to detail it deserves. “We can keep our trades in work, pay our bills, and deliver homes we’re proud of. That’s enough. We’ve never been about volume—we’ve been about quality from the start.” BUILT WITH HEART AND PURPOSE Phil admits he still gets excited about every build, WINDOWS \ DOORS \ SCREENS (02) 6699 3877 | 58 Industrial Drive, North Boambee Valley, NSW 2450 www.sgaaws.com.au WHEN QUALITY AND SERVICE MATTERS Proud local suppliers for Blue Ribbon Homes 29 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BLUE RIBBON HOMES
and that passion is a driving force behind the company’s enduring success.“They’re all individual,” he says.“Each home is as unique as the people who will live in it. And you get to know the owners so well through the process. You want it to be perfect for them.” This emotional connection to the work is something that can’t be faked. It’s the reason clients come away feeling cared for and confident. Despite the difficulties plaguing the broader industry, Blue Ribbon has maintained its stability and reputation by prioritising authenticity, communication, and heart. “For us, the next few years are more about survival than expansion,” Phil says candidly. “We’ve always been about steady, sustainable growth. We’re not chasing numbers—we’re building legacies, one family at a time.” 30 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
31 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BLUE RIBBON HOMES
PREFERRED VENDOR/PARTNER n Hi Tech Frame & Truss Pty Ltd www.htft.com.au Hi Tech Frame and Truss is a locally owned and operated business supplying quality service and building products since 2009. Our highly experienced team works closely with builders, engineers and architects to ensure your project is completed to the highest possible standard. n SGA Architectural Window Solutions www.sgaaws.com.au When quality and service matter, SGA Architectural Window Solutions is your local fabricator, specialising in custom-made windows and doors tailored to suit any environment. Recognised by the best in the industry for our service and quality, we have been proudly providing residential, architectural, and commercial solutions to the Coffs Harbour community and surrounding regions since 1978. GIVING BACK THROUGH LOCAL TIES Community engagement has also remained a priority, albeit through the same personal, connection-driven lens. Blue Ribbon has supported junior soccer clubs, local surf lifesaving, cowboy dressage events, and even TAFE student exhibits. “A lot of it comes through personal ties,” Phil says. “My wife was in the photography class we supported. Our cabinet maker’s kids play in the soccer team we sponsored. It’s all community. That’s how we work.” OVER 30 YEARS OF CRAFTSMANSHIP More than three decades since that first attic kit home left a Coffs Harbour garage, Blue Ribbon Homes continues to operate with the same foundational values: craftsmanship, trust, and genuine care. “Any builder can build a floor plan,” Phil says. “But what matters is how you finish it, how you treat your clients, and who you’ve got on your team. We’ve built something here that no one else has—not just homes, but relationships, pride, and a reputation that speaks for itself.” 32 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
BURMAH CONSTRUCTIONS AT A GLANCE BURMAH CONSTRUCTIONS WHAT: A high-end residential building company known for its consistent craftsmanship, low staff turnover, and strong relationships with clients, architects, and long-term subcontractors. WHERE: Sydney, Australia WEBSITE: www.burmahconstructions.com.au BUILT TO THE VALUE OF LOYALTY, LEADER ONE OF SYDNEY’S MOST TRUSTED BUILDERS SETTING THE BA 33 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
O LAST: RSHIP, AND PRECISION Since its founding in the early 1990s, Burmah Constructions has quietly become one of Sydney’s most trusted builders for high-end residential construction. Originally conceived as an offshoot of the Burmah Pastoral Company, Burmah Constructions was established by Chris Griffin’s father, who returned to Sydney from working with Leighton Contractors to begin a new chapter in property development. What started with small-scale residential builds has evolved into a reliable, consistent, and respected operation with a reputation for excellence, transparency, and long-standing partnerships. Chris Griffin,now Director of Burmah Constructions, joined the company in 2000 and has overseen its steady growth and transformation. “I started as a foreman on our projects, and over time, moved into tendering and securing new clients,” Chris AR HIGH FOR RESIDENTIAL CONSTRUCTION 34 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
says. “From there, the business continued to grow, and we are where we are today.” Today, Burmah Constructions is a tightly run operation, with Chris handling project management, estimating, and client negotiation. He is supported by a small, dedicated team, including a remote office manager handling accounting and invoicing. The workforce comprises around 15 on-site staff, including carpenters, apprentices, and labourers, who form the backbone of the operation. The company typically manages four to five large-scale projects at any given time, ranging in value from $1 million to $5 million. LOYALTY AND LONGEVITY One of the defining features of Burmah Constructions is its culture of stability and remarkably low staff turnover—a rare quality in today’s construction landscape. Chris explains, “Generally, all my staff have been with me for a long time now. Once I have good people on board, they tend to stay.That kind of consistency brings a lot of reliability for clients and architects.” This continuity fosters a strong internal culture where team members know their roles, understand the company’s expectations, and take pride in delivering high-quality outcomes. It also provides peace of mind for clients, who can count on working with a team that is both experienced and cohesive. This sense of trust and consistency extends to the construction sites themselves. With a core team of foremen and tradespeople who are well-acquainted with the company’s standards, Chris can delegate significant responsibility to his staff. “I know we’ll get good results with them,” he says.“Architects like to see that level of consistency; it creates a sense of security.” Rather than overseeing every detail, Chris empowers his team to take ownership of their projects, streamlining operations and allowing the company to scale its efforts without sacrificing quality. The result is a more agile, responsive operation that remains committed to excellence at every level. TECHNOLOGY AND TOOLS IN PRACTICE While Burmah Constructions is rooted in tradition, it 35 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BURMAH CONSTRUCTIONS
embraces technology where it counts.The company uses MYOB for accounting, Qubit Off-Sider for estimating, and Microsoft Project for scheduling. “Qubit allows me to perform detailed takeoffs and maintain consistent and comprehensive tenders,” Chris explains. On-site, all carpenters are equipped with iPads, enabling efficient communication between team members, clients, and architects. This real-time data sharing ensures that changes and updates are relayed instantly. Chris adds, “We also rely on architect-specified materials, which often introduce new technologies that we implement with our subcontractors as efficiently as possible.” PROJECTS IN MOTION Current capital is primarily allocated to active project turnover, reflecting Burmah Constructions’ focus on delivering hands-on, high-quality results across all ongoing developments. Chris outlines several significant projects currently in motion, each showcasing the company’s craftsmanship and versatility. In Paddington, Burmah is handling three intricate heritage terrace refurbishments. These homes, steeped in historical charm, require careful attention to detail, retaining their original architectural integrity while incorporating modern rear extensions.The result is a harmonious blend of old and new, with ornate internal features restored to their former glory and contemporary living spaces added to meet today’s standards. Another standout project is underway in Tamarama, where the team is refurbishing a substantial fourstorey concrete and brick residence. This complex job demands not only structural precision but also aesthetic sensitivity, as the goal is to enhance the building’s durability while elevating its visual appeal. The project’s extended duration—already stretching into its second year—underscores the meticulous nature of the work involved. Meanwhile, in Lane Cove, Burmah is tackling one of its most technically demanding undertakings to date. The property, nestled beside dense bushland, is subject to the highest possible bushfire rating, requiring flame-zone compliant construction methods. The team has integrated cutting-edge 36 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
materials and implemented fire-safe design strategies to meet stringent regulatory requirements without compromising on comfort or style. This project highlights Burmah’s ability to adapt and innovate in the face of environmental challenges. “We’re also continuously tendering for new work,” Chris notes. This ongoing bidding process ensures a steady pipeline of new opportunities while reinforcing the company’s commitment to choosing projects based on alignment with its values of craftsmanship and reliability, rather than simply chasing volume. HEALTH, SAFETY, AND SUSTAINABILITY While Burmah doesn’t use specialized software for health and safety, compliance is taken seriously.“We maintain up-to-date safe work method statements and insurance. We utilize the latest Personal Protective Equipment (PPE) and work with clients in the industrial sector who are particularly safetyconscious,” Chris says. Environmentally, the company follows responsible waste management practices and aims to implement passive design principles where possible. “In Kangaroo Valley, for instance, we worked on a home 37 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BURMAH CONSTRUCTIONS
with significant insulation requirements, designed to reduce dependence on air conditioning by optimizing solar gain and ventilation,” Chris explains. Burmah uses licensed waste removal companies that separate and recycle materials. The team also organizes skip bins by material type (e.g., brick, concrete) to streamline the recycling process. “It’s about efficiency and responsibility,” says Chris. WORD OF MOUTH MARKETING Chris credits referrals and long-term relationships with architects as the primary engine driving new business for Burmah Constructions. “We have a website, Instagram, and Facebook to showcase our projects,” he says.“But the majority of our work comes through word of mouth. Clients are happy to refer us, and architects consistently refer new work to us.” This strong referral network speaks volumes about the company’s reliability and the high standards it consistently delivers. Many clients, impressed by their experience, are eager to recommend Burmah to friends, family, and associates undertaking residential projects. Likewise, architects who value seamless collaboration and quality workmanship often return to Chris and his team, creating a continuous cycle of trusted professional relationships. While digital platforms have become a standard tool for most modern businesses, Burmah uses them more as a visual portfolio than a method of lead generation. “It helps potential clients see what we’ve done once they already know about 38 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
us, but cold inquiries are rare,” Chris explains. The company’s presence on Instagram and Facebook, alongside a detailed website, serves to reassure clients who are already in conversation or have received a recommendation.These platforms provide transparency and build further trust by showcasing completed projects and in-progress site updates. However, Chris remains clear that the true heart of Burmah’s growth lies in the solid, longstanding relationships that have been built over decades. RELIABLE PARTNERSHIPS AND SUPPLIERS Burmah Constructions thrives on long-standing supplier relationships. “We’ve built up a reliable supply of materials and subcontractors,” Chris shares. “It creates a solid and predictable workflow.” Noteworthy partners include BK Kitchens, their preferred joinery company for over 15 years. “They do outstanding work and communicate directly with clients, taking pressure off me as the middleman,” Chris explains. Windoor and Central Coast Shopfronts are trusted window suppliers known for recommending thermal and acoustic glazing tailored to each project. Hun Floors has consistently provided timber flooring solutions that address complex site issues such as moisture or uneven subfloors. Other key collaborators include Greg McGraw Plumbing, Centennial Sparks Electrical, and a network of tradespeople who provide expert, real-time advice during projects. Chris emphasizes the importance of trusted subs: “Chasing the lowest price on every job can be a 39 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BURMAH CONSTRUCTIONS
headache.You might get someone great or someone who causes problems. With our guys, we know what we’re getting.” COLLABORATION OVER COMPETITION Although Burmah Constructions doesn’t engage in formal joint ventures, Chris maintains a collegial rapport with other builders. “I refer projects I can’t take to builders I trust,” he says. “There’s plenty of work to go around, and it’s good to share.” He also welcomes post-tender feedback from architects and other builders to understand pricing and expectations better. “It helps keep us in the ballpark.” Burmah has also stepped in to rescue projects abandoned by other builders. “We’ve taken over a few jobs where builders went bankrupt or were dismissed. We’ve been able to turn them around and deliver a quality outcome,” Chris explains. A FUTURE FOCUSED ON STABILITY Looking forward, Chris doesn’t anticipate dramatic 40 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
41 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 BURMAH CONSTRUCTIONS
changes in company size or structure. “If I wanted to get bigger, I’d have to bring in more office staff. I’m not sure I want to go down that road right now.” Instead, the company plans to maintain its steady, high-quality operations.“I’m happy with four to five decent-sized projects on the go. I give my foremen incentive-based bonuses to handle more site admin and keep things efficient.” As for long-term planning, Chris adds, “In 10 years or so, I’ll be looking at succession planning, but for now, it’s business as usual. We’re steady, reliable, and proud of what we build.” PREFERRED VENDOR/PARTNER n CLF Excavations www.clfexcavations.com.au Small earth moving company that pride ourselves on a stress free detailed excavation and landscape. Specalising in small machine access, saw cutting, rock excavation, pool excavation, bulk soil removal. We do the jobs that require planning and accurate execution n Platinum Painters www.platinumpainters.net.au We are a professional painting and decorating company offering all types of painting services for both residential and commercial projects. We do like roof cleaning and spraying, driveway and paving painting, epoxy flooring, anti-graffiti painting, staining and decorative finishes including stucco. We deliver quality, detail and style in every job. 42 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
TWO GENERATIONS, ONE VISION: MASTERING THE AR BESPOKE HOMES AT A GLANCE CHATEAU ARCHITECTS + BUILDERS WHAT: A second-generation, family-owned firm specialising in the design and construction of bespoke luxury homes WHERE: Sydney, Australia WEBSITE: www.chateau.com.au SPECIALTY: Integrated architectural design and construction with a focus on high-end custom residences PHILOSOPHY: Quality over quantity, client-first service, and homes tailored from the ground up CHATEAU ARCHITECTS + BUILDERS 43 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
RT OF In an era dominated by mass-produced housing and off-the-shelf designs, Chateau Architects + Builders stands apart as a beacon of custom craftsmanship and enduring family values. Established in 1970 by Malcolm McDonald, the Sydney-based firm continues to thrive under the leadership of his sons,Alex and Rod McDonald, bringing a rare fusion of tradition, innovation, and deeply personal service to every home they build. From the very beginning, Chateau has operated with a clear philosophy: to design and construct custom residences tailored entirely to the individual, without compromise on quality or service. Over 50 years later, that ethos remains unchanged. CHATEAU ARCHITECTS + BUILDERS: WHERE LEGACY MEETS LIFESTYLE 44 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05
“The service to our clients is not negotiable; the methodology and quality of construction are not negotiable,” says Alex McDonald, now serving as Construction Director. “We’ve always aimed to be the very best custom builder in our category.” A LEGACY BUILT ON CRAFTSMANSHIP Unlike volume builders who rely on standardised plans and repeatable layouts, Chateau’s process begins with a blank canvas. “Every home, every site, every client is completely different,” Alex explains. “We reinvent the wheel on every job.” That level of personalisation is Chateau’s hallmark. No two homes are alike. Each design is thoughtfully shaped by the land it sits on and the lifestyle of the family who will live there. From complex sloping blocks to waterfront properties, the team embraces architectural challenges as creative opportunities - designing homes that work with the site, not against it. INTEGRATED DESIGN AND BUILD UNDER ONE ROOF A key advantage of working with Chateau is its fully integrated design-and-build model, between design intent and finished product. “The design side is theoretical — lines on a page,” Alex says. “But to build it, you have to engineer it, pull it apart, and make it work in the real world.” This tightly knit collaboration eliminates the disconnect often seen between external architects and builders, resulting in more efficient timelines, greater cost control, and homes that are as practical as they are beautiful. AWARD-WINNING EXCELLENCE Chateau’s dedication to excellence was recognised in 2023 with an unprecedented achievement: winning top honours from both of New South Wales’ leading building associations—the Housing Industry Association (HIA) and the Master Builders Association (MBA) - for the same project. The celebrated Seaforth House, an ultra-modern masterpiece in Sydney’s northern suburbs, blends 45 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 05 CHATEAU ARCHITECTS + BUILDERS
RkJQdWJsaXNoZXIy MTI5MjAx