Based on user rights,Australia’s upcoming aged care reform aligns with the principles that NewDirection Care has promoted from day one. SUPPORTING STAFF AND FOSTERING WELLNESS In addition to supporting residents, NewDirection Care goes to great lengths to support its team members. Understanding caregiving’s physical and emotional demands, the organization offers programs promoting employee well-being.“We offer meals to the team and even at-cost meals for them to take home, so they’re not stressed about what to feed their families after a long day,” Chadwick says.This support extends to educational programs, mentorship, and partnerships with universities, enabling staff to grow within the organization. Such initiatives reduce turnover and create a workplace culture grounded in empathy and support. AGING WITH GRACE NewDirection Care’s innovative approach extends to the very details of daily life. For instance, residents have access to double and queen-size beds, a rarity 16 BUSINESS VIEW OCEANIA VOLUME 06, ISSUE 11
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