Business View Oceania - September 2024

the reception area that welcomes visitors, provides directions, and even leads tours. “Temi is still in its early stages of development,” Lee explains. “Stage two will include telehealth capabilities, and stage three will focus on enhancing social connections between residents and their families.” The newest addition to the facility’s robotic lineup is “Abi,” a social robot with advanced capabilities that can speak 90 languages and conduct interactive programs like Tai Chi. “Abi even knows how to say grace before meals,” Lee recalls.“It was a big hit with our residents.” BUILDING PARTNERSHIPS AND COLLABORATIONS Lutheran Homes Barossa’s success is also built on strong partnerships with local organizations. One of the most significant partnerships is with the region’s local pharmacy, Barossa Pharmacists, and general practitioners (GPs). “We’ve partnered with two other aged care services and Barossa Pharmacists to deploy pharmacists directly into our facilities,” Lee explains. “This collaboration ensures that our residents’ medications are closely monitored and managed.” The facility’s partnership with local GPs is equally important. “We have four medical centers in the Barossa Valley that support our residents’ day-today medical needs,” says Lee. “These GPs are wellsupported with access to medical records and pharmacy systems, allowing them to provide timely and accurate care.” Another long-standing partnership is with GC&J Constructions, the builders responsible for constructing the facility’s independent living units. “They have been with us for over five years, delivering high-quality units that meet the needs 28 BUSINESS VIEW OCEANIA VOLUME 06, ISSUE 09

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