ERING (AIHE) HOSPITALITY In the hospitality industry, where guest experience often takes center stage, the unsung heroes ensuring everything runs smoothly are the hotel engineers. These professionals play a critical role in the overall success of a hotel, from maintaining the physical integrity of the building to implementing cutting-edge technology and sustainability practices. At the helm of this field in Australia is Anura Yapa, President of the New South Wales chapter of the Australian Institute of Hotel Engineering (AIHE) and Area Director of Engineering Australasia for Shangri-La Hotels. Yapa’s journey and his work with the AIHE shed light on hotel engineers’ role in the evolving landscape of the hospitality industry. HROUGH CREATIVE CRAFTSMANSHIP 44 BUSINESS VIEW OCEANIA VOLUME 06, ISSUE 09
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