home is one of the biggest investments people make, and we want them to enjoy the journey as much as the end result.” Digital platforms also play a critical role. Tools like Procore, Build Exact, and Staff Lead streamline estimating, project tracking, and staff management. These systems improve communication between the office, sites, and clients, creating a seamless and transparent building experience. NAVIGATING INDUSTRY CHALLENGES The last few years have brought unprecedented challenges to the construction industry. Rising about the finished home—it’s about the entire client journey. From the initial meeting, clients interact directly with the owners, who bring both passion and deep knowledge of the trade. The company typically runs eight projects at a time, each managed by a dedicated project manager supported by skilled site managers, estimators, and foremen. This structure ensures that each build receives the close attention and accountability it deserves. “We make sure our clients feel heard and supported throughout the process,” Parkes explains.“Building a 16 BUSINESS VIEW OCEANIA VOLUME 07, ISSUE 09
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