Business View Oceania | September 2020

26 BUSINESS VIEW OCEANIA SEPTEMBER 2020 concerts and put on plays. All our residents love children, animals and music.” Lynden Aged Care employees 130 people, including the care staff working full-time, part-time or casual shifts, catering and kitchen staff, leisure activities, maintenance and administration. “Residents transition right through to end of life here,” says Savell, “so we do regular mandatory training and other education sessions, as well. With palliative care, the staff have been given a link so they can do online training. In Australia, especially our Registered Nurses and Enrolled Nurses are required to do at least 20 continual professional development (CPD) hours in their own education. We’re lucky to have one board member who is a doctor and he’s done some in-service education training sessions, along with his wife who is a professor in infectious diseases. And we’re looking at more training to come in this year from businesses like Dementia Australia. We’re also asking the staff what they’d like more education in. Many of our and palliative care. There are also six, two- bedroom retirement living apartments onsite in a separate building. Residents in those units are quite independent but they can access nursing services or care services from Lynden, or order a meal from the kitchen. The transition to the residential part of the organisation is seamless when the need arises. The resident has a non- owner lease on the unit after contributing a lump sum payment, and once they vacate they sell that lease on to the new owner. The facility is blessed with close to 50 adult volunteers who come into the home and do everything from driving the bus for outings to participating in group activities. Panassie notes, “ One volunteer runs a scrabble group, another runs a knitting group. Others come in and help residents with hydration and nutrition, take them for walks, read to them, spending one on one time. And then we have students from the local secondary schools that come in and assist with activities. We also have primary classes that give