Business View Oceania | September 2020

38 BUSINESS VIEW OCEANIA SEPTEMBER 2020 At Empire Hospitality we pride ourselves in providing Quality Housekeeping Solutions. world-class building management systems which run our plant, we’ve managed to cut our energy consistently in big numbers – 17 percent. We also have an iPad in every room and that covers a lot of functions that would have required printing or other services that are not environmentally friendly, and also aren’t live. That covers room service, housekeeping requests, limo bookings, bar bookings, next reservation, membership questions, shopping options… a million things on that iPad in a service called Air Service. We’re the first hotel in the world to have that particular Air Service.” BVO: What lies ahead for the future? Steube: “The goal at this point, during the pandemic, is to be agile and flexible so that everybody gets through what we’re going through at the moment in the best possible shape. Looking to the future, our owners (Salter Brothers Hotel Group) are very engaged with what comes next and keen to do ground-