Business View Oceania | September 2020

67 BUSINESS VIEW OCEANIA SEPTEMBER 2020 CENTRAL HEAT ING NEW ZEALAND LTD attests, “The major business objective is to encourage stewardship in our industry. Everyone here is serving to a greater cause and I like to encourage that in every area we are involved with, whether it’s the dealings of internal staff with each other, or with customers and also our suppliers and the intermediaries we work with.” Summing up the importance of company culture, Steele says, “Speaking as an employee, the unique thing about Central Heating New Zealand is that everyone here gets up and comes to work every day to improve the comfort of New Zealanders. We’re very driven on assisting them to understand real comfort and that is a massive difference from a lot of other companies. I’ve sat in many meetings with external consultants and so many have said how surprised they are that we all have the same goal and drive, rather than just making money or being successful, to expose New Zealanders to the type of comfort all other parts of the world enjoy. And it’s a good feeling.”