9 / 10
Preferred Vendor
Mt Isa Refrigeration & Air
Conditioning Supply:
07 4743 0157
Customer Sourcing
and Satisfaction
One of the most important factors
for the success of Clancy Corporation
is the stress it puts on customer
satisfaction. The company maintains
constant
communication
with
its customers at all levels of the
organisation. Each supervisor in
Clancy Corporation is in daily touch
with customers. In the case of major
customers the level of interaction is
greater, and communication may take
place four or five times a day.
It is the company’s belief that while
customer satisfaction is of paramount
importance, the way to achieve it is
to communicate with the clients and
address all their needs.
To source new customers the
company runs a series of radio and
TV advertisments. Its activities in the
local community also raise its profile
amongst the population. The company
has also started a practice of issuing
flyers that provide education about
electrical safety and best practices.
All these efforts by Clancy Corporation
have yielded very positive results and
the company gets a large portion of
its business from repeat customers.
The company also makes special
efforts to train its employees and
keep them abreast of the latest
developments in the respective fields
that they specialise in.
Clancy Corporation has received a
number of awards in recognition of
their excellent quality of work. They
have been designated a Hall of Fame
Inductee by the Northern Outback
Business Awards. They have won
the following awards: “Workplace of
Choice”, “Sustainability in Business”
and “Business Growth”.
The company has expanded rapidly in
the last nine years and has established
itself as the most reputed electrical
and refrigeration and air conditioning
company in Mount Isa. With its team of
dedicated employees and clear vision
of giving the greatest importance to
customer service it is poised for even
more growth.
Clancy Corporation is the largest
privatelyownedElectrical,Refrigeration
and Air-Conditioning business in the
North West.