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94 Business View Australia - June 2015
A wide range of facili-
ties for the residents
Grace Villa prides itself on the warmth
and affection that it shows for its res-
idents. It focuses all its energies on
making their stay as comfortable as
possible and goes to great lengths
to ensure that there are a number
of activities to get involved in and
keep them entertained. A “Lifestyle
Coordinator” holds discussions with
residents to find out about their pref-
erences and arranges visits by mu-
sicians, performance artists, school
children, church services etc.
Regular sessions are also held where
residents may participate in activities
like floor games, gardening, singing and
bingo. There is a well-stocked library
which has a wide range of books and
also subscribes to a variety of publi-
cations. Visits by a mobile library are
also organised. The lifestyle co-ordi-
nator also organises regular resident
outings to bistros, parks, boathouses
and other locations. These events bring
great joy to our residents and families
are also invited to join in the fun.
The dietary requirements of residents
are catered to by providing wholesome
and nutritious food which is freshly
cooked on the premises. The in-house
chefs take inputs from the nursing
staff, dieticians, residents and their
families and devise a four week rotating
summer and winter menu. Requests for
special items and food which is in com-
pliance with the religious requirements
of residents are also accommodated.
The residents are provided with
well-appointed rooms with ensuites.
Facilities include individual air-condi-
tioning units, sensor activated lighting
and an emergency nurse call system.
Every care is taken to ensure the
well-being and safety of residents.
Technology plays a very important part
in providing residents with unmatched
care. Shoba explains the role that tech-
nology plays at Grace Villa, “Technology
is growing in the aged care industry.
For us the technology that we use is
mainly around our critical software
programs and background services
that is to ensure that there is less room
for human error. At the moment we are
using an award winning program that
enables staff, doctors and allied ser-
vices to be aware of what is going on
with the residents”. Staff have tablets
to allow them to look up and update
resident’s details while they are with our
residents. This ensures that no informa-
tion is lost in the process. In the move
to adopt technology at a faster rate,
Wi-Fi services have been rolled out in
the facility. This is available for the or-
ganisation as well as the residents.
Grace Villa ensures that residents
HEALTHCARE