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Business View Australia - November-December 2015

in a brick building on Long Street,

St. Arnaud. It has 27 resident rooms

situated in natural surroundings. The

facility is provided with a hydro-bath

room and several activity rooms for

the use of residents.

The staff is available on duty

for 24 hours a day, seven days a

week. Residents have access to a

Hairdressing Room and an outdoor

family barbeque area.

Residents have a choice of a single

room with private en-suite or a single

room with shared en-suite. Each

room is of a size between 14 square

metres and 18 square metres. Every

room has direct access to the outdoor

garden areas of the facility.

Pyramid Hill

The aged care facility at Pyramid Hill

has 23 resident rooms housed in a

brick building. Rooms are equipped

with an emergency call button, smoke

and heat detectors, a fire sprinkler

system, telephone line and a TV

connection.

The rooms and common areas bear a

bright and cheerful look and the staff

is trained to encourage residents to

be as independent as possible.

A focussed approach to

the well-being of residents

Island Care lays great stress on

the welfare of residents. Towards

this end, it also utilises the services

of volunteers. It has a large pool of

people who spend time with the

residents of its aged care facilities.

The organisation has a practice

of hosting regular events to enlist

volunteers. These get-togethers are

held every six months and used to

educate people about the role they

can play by volunteering to spend

time with the residents of aged care

facilities.

In an effort to differentiate itself

from other aged care providers, Island

Care concentrates not only on the

physical needs of its residents but

pays equal attention to their social

needs. Volunteers play a large role in

providing social care. Their areas of

interest are noted and then matched

with those residents who share a

common hobby.

Hence, the approach of Island Care’s

management is to match residents

with various activities rather than

just roll out an activity program and

expect all the residents to participate.

For example, if a group of residents

is interested in gardening, the