Business View Australia - November-December 2015
a high level of customer service. Due
to this its clients recommend the
firm to their friends and family and,
as a result, large volumes of new
business follows.
Annual market value for
property owners
Most well-established real estate
agents offer a free market appraisal
to property owners who are their
customers. This is an essential
service as it provides an approximate
idea about a property’s worth.
Stanton & Taylor has been regularly
providing this service to its clients.
Greg Taylor says, “We also do a
regular inspection of the properties,
usually twice and sometimes three
times a year so that the owners
can be sure that the tenants are
maintaining the properties in good
order. We keep in touch with them
on phone and email. Any information
that they need is sent to them very
quickly.
“The owners knowwho their property
managers are and they are easily
contactable. We like to contact them
before they have to contact us. If we
call them regularly it saves them from
getting the feeling, ‘Oh no, what’s
wrong now?’”
G o v e r n m e n t
incentives
A critical factor in
determining the demand
for property is the rate
of interest at which
funds are available for
investment in real estate.
Government incentives
are equally important,
if not more so. Stamp
duty rates, the new
home scheme and the
availability of negative gearing all
play a crucial role in driving the
market price for real estate.
“When the first time buyer’s scheme
was there, it was actively used and
it was a big thing for the industry
because a lot of first time buyers got
& Taylor