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Business View Australia - November-December 2015

a high level of customer service. Due

to this its clients recommend the

firm to their friends and family and,

as a result, large volumes of new

business follows.

Annual market value for

property owners

Most well-established real estate

agents offer a free market appraisal

to property owners who are their

customers. This is an essential

service as it provides an approximate

idea about a property’s worth.

Stanton & Taylor has been regularly

providing this service to its clients.

Greg Taylor says, “We also do a

regular inspection of the properties,

usually twice and sometimes three

times a year so that the owners

can be sure that the tenants are

maintaining the properties in good

order. We keep in touch with them

on phone and email. Any information

that they need is sent to them very

quickly.

“The owners knowwho their property

managers are and they are easily

contactable. We like to contact them

before they have to contact us. If we

call them regularly it saves them from

getting the feeling, ‘Oh no, what’s

wrong now?’”

G o v e r n m e n t

incentives

A critical factor in

determining the demand

for property is the rate

of interest at which

funds are available for

investment in real estate.

Government incentives

are equally important,

if not more so. Stamp

duty rates, the new

home scheme and the

availability of negative gearing all

play a crucial role in driving the

market price for real estate.

“When the first time buyer’s scheme

was there, it was actively used and

it was a big thing for the industry

because a lot of first time buyers got

& Taylor