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Business View Australia

“was recorded in Roman times”,

according to Rhiannon. Conventional

surgery was the traditional method

of treating varicose veins for more

than a hundred years but it has long

been recognized that varicose veins

returning after surgery have been an

enormous problem. Surgery has also

been associated with other risks due

to hospitalization and the requirement

for a general anaesthetic.

“The reason why the recurrence is

so high with surgical stripping (40%

within 4 years) is not because the

surgery has been done improperly but

because of regrowth of new varicose

veins – a process now recognized as

“Neovascularization”. Amazingly, the

body just seems to start regrowing

new veins in the groin area which then

over the years extend down the leg to

sometimes cause even more severe

varicose veins. In the last 10-15

years with the use of ELT the treated

veins are simply reabsorbed and do

not seem to reoccur to the same

high degree as seen in conventional

surgery”, says Rhiannon.

Doctor-patient

communication at the next

level

Communicating and interacting

with patients on a personal level is

of utmost importance to the staff at

The Leg Vein Doctor and Dr. Kemp

plays an important role in that. As

the staff will gladly tell you, there are

a lot of patients who live outside the

metropolitan area and often need to

make extended trips in order to visit

the clinic. However, Dr. Kemp and his

team are very experienced in dealing

with this and have even created a

specific program for patients who live

in rural regions but wish to receive

treatment for their venous concerns.

Dr. Kemp, as a foundation Fellow of

the Australian College of Rural and

Remote Medicine (FACRRM), ensures

that The Leg Vein Doctor is able to

offer their services to as wide a range

of patients as possible. For several

years Dr. Kemp has maintained a

monthly clinic in the rural community

of Toowoomba where he continues to

provide a more accessible service to

those living in regional country towns.

The essential tools of the trade have

now become portable – such as

ultrasound and laser machines - so

that these can be brought onsite for

patient assessment and treatment.

“We are a small team. My husband

heads up the practice. He does

everything really, from start to

finish with the patients, and that’s

kind of the model that we wanted.

His background is in rural general

practice. He has been a family GP for

15 years in a remote setting which

meant that he had to do quite a lot

of surgical procedures, anesthetics

and obstetrics. He is very competent

in terms of communicating with

patients and explaining to them about

treatment options and providing

‘hands on’ care”, comments Rhiannon.