9 / 10
Staff retention is high and the
average tenure is six to seven years
as compared to an industry average
of two to three years. Employees
who require flexible working hours
are accommodated and timings are
suitably adjusted to help them.
Robert Garreffa says, “Basically I
lead by example, there is nothing that
I am afraid to do so we expect that of
our staff as well. I am happy to jump
in there and get my hands dirty and
get into all the jobs within the facility
and we expect the same of the staff. I
think that reflects in my staff and their
willingness to do whatever is required
to get the job done and make sure
that the clients are happy.”
It is proposed to introduce a bulk
store format for the convenience
of hotel, restaurant and even retail
customers who wish to make large
purchases. There is already a smaller
version of such a store in the existing
factory where the customer can buy
whole cuts of meat or larger pieces of
meat if they want to take advantage
of the lower prices and are willing to
go to the trouble of cutting their own
steaks at home.
In the proposed bulk store, which
will be much bigger, all the different
brands of meat will be on offer. This
facility will even cater to those retail
customers who have eaten a certain
brand of steak in a restaurant and
want to replicate that meal at home.
These customers will be able to visit
the store and buy their chosen brand.
Inanother effort toenhancecustomer
facilities, it is proposed to introduce
an online portal for ordering products.
This is intended for those clients who
live at a distance from the retail outlet
and find it inconvenient to drive there
every week for their requirements of
meat. Ordering online will give them
the ability to access high quality
products for their daily consumption
rather than just on special occasions.
Mondo Di Carne has become
synonymous with high quality meat
products in Perth and the surrounding
areas. Through its wholesale division it
has captured the hotel and restaurant
market in Western Australia and is
now making its presence felt across
the country. The company’s strict
adherence to quality standards and its
customer orientation will ensure that
its reputation and business volumes
continue to grow.