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cal excellence, and patient satisfac-
tion. Furthermore, the hospital is cur-
rently looking to expand into additional
areas such as robotic assisted gyne-
cology.
Back in 2014, the administration also
identified a need in the community for
lower cost treatment options which
are also more efficient. In response,
they built a day surgery which allows
people to come in and have surgery
without the need to stay overnight. A
lot of patients are pressured for time
so they would not even come in if day
surgery was not an option. Important-
ly, improvements in modern proce-
dures have also helped in this regard
as many of them have eliminated the
need for overnight observations. To-
day, about 52 percent of the hospital’s
patients are treated in the day surgery
wing.
As for the future, Janet is adamant
that the hospital needs to maintain
the loyalty of both its patients and the
staff. Though they are currently the
only private specialist surgical hospi-
tal in the general vicinity, their mission
statement strives for them to be the
first choice in the provision of surgical
treatments at all times. That means
staying proactive to mitigate risk, re-
sponding to emerging challenges in
the industry, and maintaining the drive
to constantly improve healthcare pro-
vided to patients. By contributing to
the local community, providing a ser-
vice that meets patients’ needs and
staying at the forefront of medicine,
it’s very likely that Grace Hospital will
continue to grow at a steady pace.
Supporting Partner
Exce
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