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122 Business View Australia - September 2015
us with windows. International
Cabinets has pretty much been with
us from the start. We consider them
as a very good partner of ours.”
Riverstone keeps clients informed
about the progress being made
during construction. Both the client
liaison manager and site supervisor
are available for discussion and
any feedback that may be required.
Monthly progress payments are
collectedasconstructionprogresses.
At this stage of the project, changes
can only be made by signing off on a
written variation. Tim says, “We are
a very customer focussed business
so we always have to consider our
customer’s viewpoint in all matters
and that is a key part of what we do
and very important for us. Clients
have very definite views about
what they want in their homes and
in one sense it does make it more
challenging for the builder but it also
makes it more interesting.”
Practical Completion and
Handover
When
construction
activity
is completed, the client has
CONSTRUCTION & PR