5 / 10
here as good as we can make it. If we
make a mistake, we just apologize and
try to fix it immediately and that gen-
erally defuses people as we take own-
ership. We have regular meetings with
the staff to inform them of any chang-
es. For instance, everyone knows that
we have ultra-high speed internet
coming or that a new coffee machine
is here. We keep them informed both
in what they need to know on a daily
basis and also in the bigger picture of
where the centre is going so that they
can come along with us. I believe in
the staff working with me”, says Rod.
A modern centre for any
event
The centre itself is fully equipped to
handle all kinds of different events
though its initial focus on education
has preserved throughout the years.
Seville Mercy receives guests that
host staff training events from many
different sectors including education,
disability services, and mental health
services. They also receive a broad
range of professionals who take ad-
vantage of the centre’s facilities such
as psychologists and psychiatrists, en-
vironmental groups, and school teach-
ers. Business and personal training
sessions are also quite common such
as corporate retreats and meditation
classes. Finally, the centre also holds
various corporate events which are
usually presented as exhibitions of ex-
tended durations.
There are two large conference
rooms, each of which can seat up to