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Business View Australia - January-February 2016 129
& AGED CARE
comes identifies any deficiencies. We
also conduct staff, resident and fam-
ily satisfaction surveys every year.
We have a residents’ meeting on a
monthly basis. All of our heads of de-
partment attend that particular meet-
ing. Any issue that arises can be ad-
dressed straightaway because the
heads of department are aware of it.”
Davidson Wing
In its latest expansion, Cooinda Aged
Care has added the Davidson Wing, a
24-bed memory support unit. Target-
ed at those afflicted with dementia,
it will provide all the facilities that are
necessary to keep them safe while
giving them the ability to remain as in-
dependent as they possibly can.
The new unit has been designed
keeping in mind the specific require-
ments of those affected by this
illness. The facility has been provided
with way-finding so that patients will
not get lost. There is an emphasis on
the external environment so that resi-
dents are able to walk freely through-
out the unit with areas to sit and ob-
serve and areas of engagement in
specific activities. The Model of care
being utilised focuses on maintaining
independence and choice.
Vendors
Cooinda Aged Care’s key suppliers
for electrical work, air-conditioning
and plumbing have been with them
for many years. A high degree
of trust and mutual respect has