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77

Serious investments in a

competitive market

The Northern Beaches area has

quite a few conference centres which

means that the market is quite com-

petitive, particularly in pricing. Even so,

most centres cater to a specific type

of client. Whereas the Sydney Confer-

ence & Training Centre may focus on

corporations and government, for in-

stance, others might focus on birth-

days, weddings, and similar events.

Even so, Scott assured us that the

centres maintain friendly relationships

even though they are in constant com-

petition.

To keep up with the competitors,

there is also a need to continuously

reinvest into the Centre in more ways

than one. Technology, for instance, is

a major focus for them. Infrastructure

that clients may now take for granted,

such as complimentary wireless Inter-

net throughout the facilities.

Though they recently had some light

refurbishment work done in the ven-

ue, additional work will be undertak-

en in the coming months. During that

refurbishment, they will also look into

upgrading other areas such as audio

and visual equipment as well as digi-

tal marking screens and other areas

of technology.