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Business View Australia - May - June 2016 13

giving employees an opportunity to

voice open, honest feedback about

workplace concerns.

In the twilight hours

Academy Day Hospital was the first

facility in Perth to be government

licenced (2007) as a day twilight

sedation hospital. Unlike the

debilitating effects of a general

anaesthetic, patients medicated

with twilight sedation walk into the

operating room, have the procedure,

walk out, snooze for an hour or two,

and then go home. The patient saves

on hospital costs and avoids health

risks from general anaesthesia.

Clients recover in the privacy of

their own home, which suits today’s

lifestyle.

“Choosing the right procedure

is all about managing the client’s

expectations,”

says

Heywood.

“In this age of Google, patients try to

self-diagnose. Someone may come

in and say: I need my nose done. It

doesn’t suit my face. But the doctor,

with his surgeon’s eye, will answer:

It’s not actually your nose, it’s your

chin. If we enhance your chin, your

profile will be in proportion and you’ll

have a much better outcome.”

Tattoo removal is one area where

technology has improved drastically.

Four years ago, Academy was doing

one or two removals a week. Now,

they do four or five a day, and can

change laser settings to remove

almost every colour from all skin

types. Another huge innovation, the

MonaLisa Touch laser, has made

Tracy Heywood

Dr. Jayson Oates