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11

turn-off for these buyers and once

they sense any type of selling, they

move on to the next company. What is

working though are apps and servic-

es that connect people to what they

want. Companies like Postmates don’t

sell any products, but they allow you

to get whatever you want delivered to

wherever you are. According to Ian Alt-

man, “We are in the connection econ-

omy. Uber is the largest taxi company,

yet it has no physical assets and can

still deliver rides easily to its custom-

ers. We should see more businesses

like Uber on the rise.”

9. Strength-based training

versus remedial leadership

You have probably heard the old ad-

age, “do what you are good at, not

what you love.” The same goes for

the workplace. Up until recently, peo-

ple hired for the same position were

all taught the same skill. Now, com-

panies are hiring specialists to come

in and focus on doing one particular

task, until they perfect it. At my po-

sition at Keck Medicine of USC, I am

not required to learn the in depth de-

tails of all our marketing strategies. I

just have to focus on what we are do-

ing at a digital level, honed specifical-

ly in on social media. According to Ian

Altman, Gallup Research shows that

productivity increases 21% when em-

ployees are doing something they

love. In 2017, businesses will invest

more in training that focuses on a

leader’s natural talent than on reme-

dial leadership training.

10. Products becoming

green

Millennials are quite conscious of

what types of products they buy. They

turn off the sink when they brush their

teeth. They shut off the water in the

shower when they are shampooing

their hair. They even go out there and

actively look for socially conscious com-

panies to purchase from, because they

care about the earth and want to make

sure it’s still here for when they are old,

and when their children grow old. “Go-

ing green” is a term that’s been around

for a while. However, it has only recent-

ly been taken more seriously as compa-

nies have developed more products to

help push this mission forward. Already,

over $500 million has been saved in

energy efficiency and we should expect

to see this grow in 2017 as these green

products increase.

Look out for these trends

in 2017

These changes are going to happen.

And because of that, you need to be

ready for the drastical changes in the

next few years as Millennials make up

more of the work force and become tar-

get customers. If you expect to survive

as a business, you will want to modify

your business in 2017 to follow these

popular trends.

The opinions expressed here by Inc.

com columnists are their own, not

those of

Inc.com

. PUBLISHED ON:

OCT 12, 2016 on

INC.com